Required Years of Experience
4 years
Job Details
Join our top tier team in working with in a professional and collaborative environment. We are proud of our James Beard Award-winning reputation, quality pastries, and hospitality. This position is perfect for someone who wants to pursue a long-term career in the F&B industry. We are here to coach and develop the best managers, who can oversee and take ownership over the shop. Please do note that we work in a demanding environment and have a serious first-class approach to customer service.
Be ready to manage a staff of 10 - 15 front of house members in all aspects of customer service and operations. You will be training new staff members on their daily functions, ensuring cleanliness and regular maintenance of the shop. We analyze labor regularly and you will be doing payroll and schedules.
Plan to create staff work schedules, as well as manage inventory for packaging and store equipment and materials. This position will require you to source packaging for new holiday items, daily cash count after every shift, and facilitate opening and closing of the store. You will be organizing with finalizing large pre orders for larger corporations.
Creating production pars based on estimates, on a weekly basis. Continually quality control products and communicate to kitchen and back of house. Assist with promotional event planning, respond to customer emails (daily), and handle guest complaints. We believe in a continual training process so all members of our team can grow.
Requirements
• A sincere passion for pastries and culinary arts
• 4+ Years Food/Hospitality Industry
• 2+ Years Managerial Experience of a team of 5 or more
• Experience with ordering and inventory management
• Understanding of sales goals, production pars, and quality control
• Extensive experience with training new hires and continual training to better staff
• Experience with scheduling and payroll
• Meticulous cash handling
• Barista experience preferred
• Familiarity with POS systems
• Courteous with staff and co-workers
• Excellence in customer service (in person and by email)
• Detailed knowledge of Department of Health regulation and attention
to cleanliness.
•NYC Food Certificate preferred (Will need to be attained shortly after hire if not already certified)
Essential Functions
● Able to work a variable schedule per the needs of the business
● Able to lift 50+ pounds
● Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
● Ability to access and accurately input information using a moderately complex computer system
We offer an annual Bonus, ACA compliant health care, Dental/Vision, a great 401K program, commuter benefits, paid vacation days, and employee discounts.
We are an equal opportunity employer. If you are unable to perform any of the responsibilities as outlined above, inform your manager immediately so that the Company can engage in a cooperative dialogue on how to best accommodate your needs at work.
Looking forward to meeting you and exploring your candidacy with our team.
Compensation Details
Compensation: Salary ($80,000.00 - $85,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Managerial Experience
Leadership
Passion for Pastries and Culinary Arts
Team Management
ordering and inventory management
Customer Relationship Management
Sales Goals Understanding
Problem Solving
Read more
Gallery
Other jobs you might be interested in
Desserts
Bakery / Patisserie
Part of Dominique Ansel
Dominique Ansel Bakery is Chef Dominique's flagship shop, serving both sweet and savory items, with pastries reigning supreme, the Bakery is home to many of Chef Dominique’s signature creations – from his famed Cronut® (named one of TIME Magazine’s “25 Best inventions of 2013”), the Cookie Shot, Frozen S’more, Blossoming Hot Chocolate, baked-to-order Mini Madeleines, and many more.
For his prolific creativity, Chef Dominique was named the World’s Best Pastry Chef in 2017 by the World’s 50 Best Restaurants awards. Food & Wine has called him a “Culinary Van Gogh” while the New York Post coined him “the Willy Wonka of New York.” He was also named Business Insider’s “Most Innovative People Under 40,” one of Crain’s “40 under 40,” and was bestowed the prestigious l’Ordre du Mérite Agricole, France’s second highest honor.
In the quiet mornings on Spring Street in NYC’s famous SoHo, lines begin forming early in the morning for fresh viennoiserie, pastry, a cup of coffee, and to enjoy our much sought after Cronut® and DKAs. We open the doors with a smile, hospitality and quality being tantamount to our successes and to our ever developing base of regulars and fans from around the world. The shop features both cafe seating indoors as well as a quaint outdoor backyard terrace.
If you are wanting an environment that cares about hospitality, creativity, and quality we want to hear from you!
If a job is not posted please always feel free to send us your resume to [email protected] and thank you for your interest!
Awards / Distinctions
2014
