Required Years of Experience
2 years
Job Details
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
- Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
- Ensures standards for product quality and service are maintained at all times.
- Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
- Builds and maintains relationships with vendors.
- Monitors liquor costs and labor costs.
- Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
- Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
- Maintains organized employee files to ensure compliance.
Supervisory Responsibility
This position is directly responsible for leading hourly staff within assigned restaurant.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
- 2 or more years of experience in Restaurant Management
- Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
- Knowledgeable of Microsoft Office products, DolceClock, OpenTable and TripleSeat.
- Excellent written and verbal communication and problem-solving skills
- Must be able to work flexible hours and days. Must exhibit top-notch teamwork and leadership.
For more information on Double Knot, please visit www.doubleknotphilly.com
For more information on the Schulson Collective, please visit www.michaelschulson.com
Compensation Details
Compensation: Salary (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts
Required Skills
Restaurant Management
Ability to Manage and Lead a Team Effectively
Hospitality Management
Strong customer service orientation
Menu Creation
Conflict Resolution skills
Team Management
Attention to Detail in Maintaining Product Quality
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Part of Schulson Collective
Double Knot Philadelphia is one of the city’s most acclaimed dining destinations, offering a bi-level experience that blends modern Japanese cuisine with elevated hospitality. Upstairs, guests enjoy a lively cocktail lounge with expertly crafted drinks, while downstairs, a hidden izakaya reveals sushi, robatayaki, and tapas-style small plates.
Named one of Philadelphia’s most unforgettable restaurants, Double Knot exemplifies the Schulson Collective vision: culinary artistry, immersive ambiance, and hospitality that sets industry benchmarks. This is a destination for professionals who want to be part of a concept recognized for innovation and excellence in the Philadelphia dining scene.
