This iconic Harlem restaurant is looking to hire a dynamic, energetic, and talented Director of Private Events. The ideal candidate will ensure all events are executed exceeding guest expectations. The Director's primary responsibility is to meet annual sales goals while maximizing client
inquiries.
• Manage all incoming event inquiries.
• Coordinate all administrative event details from inquiry to close including but not
limited to proposals, contracts, payment, floor plans, rental orders, and post event
follow-up.
• Coordinate all logistical event details from planning to execution, including site visits,
tastings, vendor meetings, insurances, and day-of events client contact.
• Responsible for all event collateral such as BEOs, Menu Cards, Event Details, Itemized
Bills, taking & logging deposits and final payments, managing client event needs,
updating reservation system, and keeping all information up to date for all
departments.
• Must be flexible to work weekends and events as needed.
• Responsible for commission logs to Payroll department.
• Schedule of Event’s staff
• Build and maintain client database to ensure repeat business by providing excellent
guest service
• Lead sales through outreach to establish new relationships with clients to drive
corporates and social sales
• Conducting industry research to identify new event opportunities
• Follow proper time and attendance procedures.
• Support and guide Event Coordinators with correct practices to maximize sales
efficiently and exceed guest expectations.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
• Able to speak, read, write, and understand the primary language(s) used in the
workplace.
• Strong communication skills, both verbal and written.
• Able to learn and perform all essential job functions accurately and safely.
• Ability to meet and greet and coordinate with prospective and current clients.
• Strong telephone etiquette, specifically in tone of voice, listening and understanding
clients needs, communicating your thoughts clearly, and recording all pertinent data
collected from frequent phone conversations.
• Knowledge of the private event menus and beverage list and the ability to
communicate clear suggestions to the guests.
• Provide friendly, courteous and efficient service to all guests.
• A thorough understanding of all booking policies and procedures.
• Ability to work with multiple computer applications including but not limited to the
Microsoft office suite, Tripleseat®, and Resy or similar software.
QUALIFICATION STANDARDS:
Experience Required:
Minimum 3 years of restaurant event sales experience required.
• Experience generating minimum of $2 million in event revenue.
• Production event experience a plus.
