Hi!We are looking for an Assistant Manager for our Rittenhouse Square (Center City) Shop! Located on Sansom Street, this shop has become a neighborhood staple and is constantly busy! We thrive under pressure, have a blast servicing our customers, and take great pride in creating the same wonderful high quality product over and over again.We want someone for this position who has a desire to be a leader and wants to work in management, as well as someone who has Front of House and Back of House experience. We want someone who takes great pride in keeping the staff on track during busy times, keeping morale high, taking care of customers, staying calm and organized during a rush / long lines, and always making sure all tasks are being completed properly and efficiently. Holding our staff accountable is a high priority as well. You would be working directly under the lead shop manager. We expect this position to work five days per week. Schedule is Friday-Tuesday, with Days off being Wednesday and Thursday. Open weekend availability is a must.
Between online orders and in house, it's very busy for the bulk of the shift, so be ready for that! Everyone works together as a team, and checks their ego at the door. No task is above or below anyone.
This job requires both back of house (Sandwich Making, Veggie Prep) as well as Front of House (Register, Coffee, Restocking the customer fridge) tasks. Managers are also responsible for running expo, assisting with ordering, and even scheduling.
REQUIREMENTS INCLUDE:
-Open Weekend Availability
-Ability to work well under pressure
-Ability to lift 50+ pounds
-Enjoy interacting with customers
-Have reliable transportation
-Be comfortable upselling
-Take pride in leading a team and all that comes with it
-Enjoys being organized and efficient
TASKS INCLUDE:
-Inventory and Ordering
-Ensuring that all employees adhere by our employee handbook's rules and regulations
-Handling any customer service issues / requests / etc
-Representing the Kismet brand
-Overseeing both Front and Back of house to ensure quality and consistency are maintained
