Assistant General Manager

Chef Stephen Gillanders’ first restaurant, S.K.Y. is opening at Lincoln Park and is looking for an Assistant General Manager to join its team!

The new location is at The Belden-Stratford building, near Lincoln Park Zoo.

The ideal candidate has extraordinary attention to detail with strong leadership and communication skills, a passion for hospitality and delivering exceptional guest service, and the ability to multitask and problem-solve in a fast-paced environment. If you’re looking to be part of a fun, supportive team with ample opportunities for growth and advancement, this is the role for you!

If you have the skills, experience, and passion to contribute to our team, we want to hear from you! Please submit your resume along with a cover letter explaining why you’d be an ideal fit for the role.

Responsibilities:

• Report directly to the General Manager and assist in daily operations, including overseeing sales, costs, and guest experience.
• Manage the floor during service, touching tables, running food, overseeing staff, and ensuring smooth operations across the restaurant.
• Lead and educate the staff on service standards, including product knowledge, steps of service, wine service, and table-side presence.
• Assist in training, coaching, and supporting staff, while also managing disciplinary actions when needed.
• Open and close the restaurant, including preparing check outs, conducting pre-shifts, writing daily recaps, and doing final walk-throughs.
• Manage FOH schedules, aligning staffing with business needs, special events, and labor budgets.
• Participate in management meetings and collaborate on controlling inventory, labor, and comps to meet budget goals.
• Assist with weekly and monthly inventory.
• Facilitate effective communication between FOH and BOH to ensure smooth operations and a positive, collaborative team environment.
• Builds strong knowledge of third party programs such as Toast, and OpenTable for daily needs and special events.

Qualifications: 

• 1-3 years of experience in restaurant management or as an Assistant Manager.
• Have in-depth experience with Open Table and Toast.
• Have extensive food and beverage knowledge.
• Flexibility to work nights, weekends, and holidays.

Physical Requirements: 

• Regularly lift and carry up to 10 pounds, with frequent lifting or moving of up to 25 pounds, and occasional lifting of up to 50 pounds.
• Use all required tools, equipment, and cleaning agents safely and efficiently.
• Remain on your feet throughout the shift, moving through various areas of the restaurant, including stairs and surfaces that may be uneven or slippery.
• Be comfortable working in both hot and cold conditions as necessary.