Required Years of Experience
1 year
Job Details
This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.
* This position will predominantly be outdoors. Winter uniform pieces will be provided. *
Essential Duties & Responsibilities
Experience, Skills & Knowledge
- Must have 1+years Previous experience as a barista or in a related position.
- General coffee knowledge and a comprehensive understanding of the entire process from farm to cup.
- Experience using a manual espresso machine and ability to calibrate the espresso machine and coffee grinder.
- Ability to pour latte art.
- Must have NYC Food Handler’s Certification.
- Demonstrates excellent customer service and interpersonal skills, both written and verbal.
- Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
- Basic Math skills.
- Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
- Passionate about Coffee
- A passion for hospitality and guest service
- An outgoing and energetic disposition
- A polished and stylish presence
- Strong verbal and written communication skills
- Proficiency with various POS's is Preferred
Compensation Details
Compensation: Hourly ($17.00 - $18.00)
Required Skills
Ability to Work Under Pressure
Teamwork
Team Collaboration
Attention to Detail
Time Management
Problem Solving Skills
Adaptability
Customer Relationship Management
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Part of Ralph's Coffee
Ralph Lauren’s first-ever coffee shop opened in 2014 in New York City. Overlooking Fifth Avenue in a historic building on the corner of 55th Street, Ralph’s Coffee evoked a sense of the timeless American spirit of the Ralph Lauren brand with a fresh, bright, authentic atmosphere. With its charming vintage feel, Ralph’s Coffee provided a welcoming and comforting space for busy New Yorkers and visitors to enjoy a cup of coffee. Guests could also enjoy freshly made desserts baked by The Polo Bar, which opened in same year in the lower level of the building.
Since 2014 Ralph Lauren has opened coffee shops and Ralph’s Coffee trucks around the world that continue to bring people together and evoke the true meaning of hospitality. Building upon the success of the 55th Street Ralph’s Coffee, Ralph Lauren has shared the Ralph’s Coffee experience with people across the world in the form of cafés, coffee trucks, kiosks, and trikes.
