General Manager — Schneider Deli (River North)
Location: River North, Chicago
Reports to: Owner
Works closely with: Director of Culinary Operations
Overview
Schneider Deli is seeking an experienced, operationally strong General Manager to lead day-to-day operations at our flagship River North location. With leadership focused on opening our new Lincoln Park store—and key talent transitioning to support that opening—we need a GM who can take full ownership of River North and ensure it continues to run at the highest level.
This role is ideal for someone who thrives in a high-volume, hospitality-driven environment, knows how to lead a team with confidence and care, and can maintain Schneider Deli’s standards without constant oversight.
Key Responsibilities Operational Leadership
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Own all daily operations of the River North location, ensuring consistent service, quality, and speed.
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Maintain standards for food quality, cleanliness, guest experience, and execution.
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Oversee opening/closing procedures, line management, and shift execution.
Team Management & Culture
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Manage, coach, and develop FOH & BOH teams; maintain accountability and elevate performance.
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Lead with a hands-on, positive presence that reinforces Schneider Deli’s culture.
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Handle scheduling, conflict resolution, training, and communication.
Financial & Administrative
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Manage labor, ordering, waste, and cost-control systems to protect store profitability.
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Monitor weekly P&L performance and implement corrective actions where needed.
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Ensure compliance with all health, safety, and regulatory requirements.
Guest Experience & Brand Standards
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Uphold the Schneider Deli brand: hospitality warmth, speed, consistency, and crave-worthy food.
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Resolve guest issues quickly and thoughtfully.
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Keep the store visually tight—clean, stocked, and brand-aligned.
What Success Looks Like
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River North runs smoothly without daily intervention from ownership.
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Strong team morale, low turnover, and consistent execution.
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Week-to-week financials are stable and optimized.
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Operational problems are identified early and solved proactively.
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Guests consistently rate the experience highly and return often.
Requirements
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3-5 years of restaurant management experience, ideally in a high-volume counter-service or fast-casual environment.
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Strong leadership presence and ability to motivate a team.
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Highly organized with excellent communication skills.
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Ability to problem-solve under pressure and make smart independent decisions.
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Familiarity with scheduling, ordering, cost control, and operations systems.
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Passion for hospitality and a genuine love of great food.
