Restaurant Manager

Created by acclaimed Peruvian chef Gastón Acurio, La Mar is a celebration of the traditional Peruvian cebichería, set within a casual yet upscale atmosphere designed to take its diners on a delicious exploration of the flavors of Peru.

La Mar focuses on delivering fresh seafood direct from the sea that exemplifies authentic Peruvian flavors. The La Mar menu consists of classic Peruvian dishes such as cebiches (citrus-based marinated raw fish), tiraditos (thinly sliced seafood), and causas (potato-based dishes). It also features grilled anticuchos, which are skewers of marinated meat meant to pay homage to Peruvian street food. La Mar’s menus always feature fresh, local ingredients and incorporate a wide variety of seafood that the country of Peru traditionally offers.

La Mar is committed to the environment. We promote sustainable seafood and actively work towards sourcing locally from fisherman and farmers. We are constantly striving towards a global sustainable business model and pride ourselves on working with the best ingredients the oceans offer exhibiting flavorful preparations of whole fish from around the world, served directly at the table.

With 8 locations across the globe in such places as Lima, San Francisco, Miami, Dubai and Doha, La Mar showcases Peru’s rich culinary heritage and the country’s emerging gastronomy on the world stage.

An ideal candidate will have:

• A passion for hospitality as well as possessing a strong work ethic
• Strong communication skills with the ability to problem solve
• Experience with seasonally changing regional cuisine
• 4-5 years of experience in a comparable position

The Restaurant Manager leads and directs the daily operations of the restaurant and consistently delivers an exceptional guest and employee experience; leads and develops the front of house (FOH) teams; and collaborates with the operations team in driving sales, managing costs, growing the business with a focus on the following restaurant management areas: ensuring day-to-day business operations run smoothly; assisting training, recruiting, HR and administrative duties; assisting with financials and statement preparation; updating host and service sidework and organization for those areas; and assisting with customer service inquiries and follow-up.

Essential Functions

• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly teams.
• Respond immediately and effectively to guest and employee needs and feedback
• Maintain proficiency in job functions of all FOH positions and provide active back-up support when business needs require
• Assist in managing costs, driving sales and growing the business in support of financial goals
• Collaborate with the management team to interview, hire, onboard, train, schedule, supervise and develop all FOH hourly employees (including proficient use of online applicant tracking, training and other HR systems and tools.
• Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination
• Perform opening sanitation checklist, pre-shift line check and shift walk-throughs
• Balance, pare and maintain security of all cash banks
• Prepare for and conduct pre-shift and other employee meetings
• Ensure repair and maintenance needs are addressed
• Understand and follow the food allergy procedure and special orders/restrictions
• Ensure proper food storage, quality and presentation standards, including temperature controls
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management) and represent the restaurant and Company in interactions with legal and regulatory authorities
• Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needed
• Travel overnight occasionally as needed
• Safely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable light, noise and temperature levels
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Organize and conduct periodic informational seminars for employees
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Other duties assigned as needed