Required Years of Experience
3 years
Job Details
We are a fast casual inspired hospitality brand committed to providing environments where our guests or "locals" feel special through genuine connections, & Great food brand & coffee bakery feel. Locals come for their daily escape & to feel more connected in their communities.
Position OverviewSeeking a business-savvy & hospitality-driven General Manager to oversee our café in Philadelphia, NYC , DC, markets ! This hands-on role requires a passionate leader who thrives in the front of house and can connect with guests like a Maître D' in a European morning café. Our General Manager will embrace the early morning and lunch café business with a work schedule that typically ends by 5pm. This position supports a great work/life balance within an amazing growing brand.
What You'll Do- Oversee the café's daily operations
- Set the tone in your location & bring energy in everything you do while inspiring your team
- Build genuine connections with guests and help establish regulars in the café
- Work side by side in position with your teammates
- Enforce quality assurance and steps of service
- Manage overall profitability through P&L oversight; achieving sales, cost of goods, and labor targets
- Encourage development amongst your team through conversations and reviews
- Lead by example in Health & Safety and ServSafe compliance
- Play an active role in the Philadelphia community through neighborhood engagement
- 2+ years experience as a General Manager in a full-service restaurant
- A passion for hospitality & providing great service
- Proven achievement of key performance indicators in prior management positions
- Strong financial acumen skills (P&L management, budgeting, and sales forecasting)
- Ability to coach, mentor, & develop hourly team members
- Organized and detail-oriented
- Strong interpersonal and communication skills
- A team player who enjoys working collaboratively to achieve great performance
- Ability to work in a high demand, fast-paced environment
- Ability to stand for extended periods and lift up to 40lbs
- DOH Accreditation and/or ServSafe Certified
- Career development opportunities with a growing company!
- Quarterly bonus potential
- Healthcare & Paid Parental Leave
- 401k w/ company match
- Paid vacation & holidays
Compensation Details
Compensation: Salary ($65,000.00 - $75,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts, Wellness Program
Required Skills
Restaurant Management
Ability to Work Collaboratively With a Team
Customer Service
Strong Organizational Skills
Team Motivation
Community Engagement
Operational Management
POS Systems
Read more
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Part of FTK Hospitality
FTK Hospitality - is a diversified hospitality management company, with its founder Francis Kasper a 35 year C level executive with brands like, TGI Fridays, Hard rock café, Legal Seafood’s, Macaroni grill, The DMG restaurant group, Sbarro Pizza, URBN food and Beverages , FTK Hospitality has taken on interim COO roles, Project management, brand development, Recruiting, brand acquisitions, been an advisors for local regional brands.
