General Manager

At The Emeril Group we are currently seeking a general manager for our New Orleans market. As the General Manager, you will be responsible for all aspects of the restaurant’s daily operations with a focus on delivering high quality service and maximizing guest satisfaction. In conjunction with the Chef de Cuisine, the general manager is responsible for the overall financial success of the restaurant.  An effective general manager must be able apply a varied set of skills including food, beverage and service knowledge, human resources, conflict management and financial acumen.  2-3 years managerial experience in fine dining and extensive knowledge of food, cocktails and wine required. Candidates must have enthusiastic sense of hospitality with professional, friendly demeanor.  Devotion to customer service and positive employee relations abilities are a must.

Key Requirements:

• Minimum 4 years’ experience in fine dining, with at least 2 years managerial responsibilities
• Leadership and communication skills
• Time management and organizational skills
• Good understanding of the restaurant business and budgets 
• A genuine passion for, and knowledge of, food and customer service
• Proficiency in restaurant financials (P&Ls, Inventory, Labor/Food Costs, etc)
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

• Handle stress associated with responding to and solving problems
• Present a neat professional appearance and demeanor at all times
• Intermediate computer skills including Microsoft Word, Excel and Outlook
• Accurately complete paperwork and reports

Responsibilities:

• Manages performance of team members, including conducting performance evaluations, training, coaching, and discipline.
• Hires, trains, motivates and inspires staff.
• Submits and achieves operating budget goals including sales, cost of sales, liquor, beer, wine, labor, operating supplies, etc.
• Works as a floor manager during each meal period to, support the service staff.
• Visits tables and interacts with guests.
• Monitors proper front door procedures, reservations, seating and greeting.
• Conducts pre-meal meetings with all Front-of-the House staff prior to the beginning of each shift.
• Communicates special information and maintains on-going communication with staff.
• Conducts on-going staff meetings to provide continuous training and development.
• Ensures compliance with all employment policies.
• Ensures excellent maintenance and cleanliness of the dining room at all times
• Promotes food safety standards and maintains ServSafe or comparable certification.
• Must be available to work days, nights, weekends, and holidays.
• Demonstrated ability to lead people and get results through others

Emeril’s offers its managers a generous benefits package that includes:

• Substantial contribution to health, dental, vision and life insurance premiums
• 100% Company paid long-term disability insurance
• Paid Time Off (Up to 3 weeks)
• 401k plan (eligible after one year of service)
• Merchandise and dining discounts
• Training and development

Please email your resume to: [email protected]