Required Years of Experience
3 years
Job Details
- Team Leadership – Hire, train, manage, and develop restaurant crew members to ensure top performance
- Daily Operations – Oversee all aspects of service, ensuring smooth restaurant operation from opening to closing
- Shift Management – Handle scheduling, shift coverage, and step in as needed during busy periods
- Customer Experience – Ensure every guest receives exceptional service, resolving issues as they arise
- Problem-Solving – Address staffing, operational, and customer-related issues in real time and within budget
- Food Quality & Safety – Maintain high food safety standards, ensuring full compliance with NYC health regulations
- Restaurant Maintenance – Keep the restaurant clean, organized, and well-stocked
- Cash & Inventory Management – Oversee POS operations, cash handling, and inventory control
- Health & Safety Compliance – Ensure adherence to all sanitation and safety protocols
- 3+ years of restaurant management experience (quick-service, fast-casual, or full-service)
- Proven leadership skills with the ability to motivate and manage a team
- Strong understanding of restaurant operations, including staffing, inventory, and customer service
- Excellent problem-solving and decision-making abilities in a fast-paced environment
- Experience using restaurant technology systems (POS, scheduling software, inventory tracking)
- Ability to work a flexible schedule, including weekends, nights, and holidays
- Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required)
- Strong English communication skills (verbal & written)
- Competitive salary with weekly pay
- Health & dental insurance
- Paid time off
- Career growth opportunities – be part of a fast-growing, chef-led restaurant brand
- Employee referral bonuses
Compensation Details
Compensation: Salary ($70,000.00 - $85,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required Skills
Ability to Train and Develop Staff
Capacity to Handle High Pressure Situations
Strong Organizational Skills
Attention to Detail
Ability to Manage Multiple Tasks Simultaneously
Customer Service Orientation
Flexibility in work schedule
Experience in Catering Operations
Read more
Gallery
Other jobs you might be interested in
American, Chicken, Salads / Sandwiches / Soups, Breakfast / Brunch
Quick Service, Fast Casual, Upscale Casual, Casual Dining
1 Employee RecommendationSee Details
Part of Kernel Foods
Counter Service is an exciting new restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with acclaimed Chef Andrew Black. After the success of our first location, we are now expanding to three additional restaurants in NYC. We are passionate about serving high-quality, chef-driven food in a fast-paced, welcoming environment.
