Floor Manager – Gjelina LA (Venice, CA)
Gjelina LA in Venice is seeking an experienced Floor Manager to join our team. As a high-volume, high-energy restaurant anchored in ingredient-driven food and thoughtful hospitality, we look for leaders who bring professionalism, warmth, and a steady presence. If you thrive in fast-paced environments, lead with confidence, and care deeply about guest experience and team culture, we would love to hear from you.
Position Summary
The Floor Manager leads the front-of-house team and ensures smooth, consistent execution of our service standards. This hands-on role supports daily operations, communication between FOH and BOH, staff training, guest relations, and overall floor leadership. The ideal candidate brings a calm, positive approach while reinforcing teamwork, accountability, and hospitality.
Key Responsibilities
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Lead and support floor staff to uphold service excellence.
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Maintain floor readiness, ambiance, cleanliness, and overall guest flow.
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Manage daily operations, including staff coordination, guest communication, and issue resolution.
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Conduct pre-shift meetings and assist with menu updates and training.
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Oversee staff performance, coaching, and development.
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Ensure compliance with California health, safety, and company policies.
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Address guest feedback promptly and professionally.
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Assist with financial tasks, such as reviewing P&L and supporting budget goals.
Qualifications
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Minimum 2 years of experience in a floor management or leadership role within a high-volume, elevated dining environment.
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Strong leadership, communication, and problem-solving skills.
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Ability to stay composed under pressure and lead by example.
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Proficient with POS systems, reporting, and general operational processes.
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Skilled at training, motivating, and developing teams.
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Flexible availability, including evenings, weekends, and holidays.
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California Food Handler Certification and working knowledge of LA County Health Department regulations preferred.
- Full Availability (AMs & PMs) Required
Physical Demands & Work Environment
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Ability to stand and walk for 8–10 hours.
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Ability to lift up to 45 lbs.
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Ability to work in a fast-paced environment with moderate noise.
Equal Opportunity Statement
We are an Equal Opportunity Employer. The Gjelina Group is committed to creating a climate of purposeful inclusion where every individual feels safe, valued, and able to grow.
