Required Years of Experience
3 years
Job Details
We’re seeking an experienced and passionate Floor Manager to lead our front-of-house team and deliver exceptional guest experiences in our renowned fine dining establishment. If you thrive in a high-energy environment, love hospitality, and have a sharp eye for detail, we’d love to meet you.
As our Floor Manager, you’ll be the heartbeat of the dining room, ensuring every service is smooth, professional, and memorable. You’ll:
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Lead, train, and support front-of-house staff including servers, hosts, and bartenders.
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Oversee daily floor operations to maintain seamless service, table flow, and guest satisfaction.
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Manage reservations, seating charts, and special requests to optimize the guest experience and maximize revenue.
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Collaborate with the kitchen and bar teams to ensure clear communication and cohesive service.
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Maintain staff schedules, time sheets, and tip records with accuracy and compliance.
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Monitor inventory levels and assist with restocking supplies to ensure readiness during peak service.
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Uphold all health, safety, and sanitation standards to create a clean and welcoming environment.
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Set the tone for professionalism, teamwork, and guest-first service.
We’re looking for someone who’s more than just a manager, you’re a leader, a motivator, and a hospitality expert. To succeed in this role, you should have:
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3+ years of experience as a Floor Manager in a fine dining setting.
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Strong leadership and communication skills, with the ability to coach and inspire a team.
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A proactive, solutions-focused mindset, especially under pressure.
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A current TIPS certification.
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Flexible availability: Shifts varies. Must have open availability
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Wine and food knowledge that elevates the dining experience.
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A professional, clean-cut appearance (clean-shaven and well-groomed).
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Physical stamina to stand and move throughout long shifts, and the ability to lift up to 50 lbs safely.
We pride ourselves on creating a collaborative, high-performing environment where your contributions truly matter. You'll work alongside seasoned professionals in a supportive culture with opportunities to grow.
Compensation Details
Compensation: Salary/Hourly ($70,000.00)
Required Skills
Ability to Deliver Exceptional Guest Experiences
Team Management
Capacity to Thrive in a High Energy Environment
Guest Service Excellence
Attention to Detail
Ability to Maximize Revenue
Operational Efficiency
Ability to Ensure Smooth and Memorable Service
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1 Employee Recommendation
The Russian Tea Room is a treasured, globally-renowned cultural institution and an enchanting, magical place where people of all ages and backgrounds have been having unforgettable dining & celebratory experiences for 96 years.
Simultaneously a sanctuary of refinement, fine cuisine and elegance, and a bastion of delicious, decadent, glamorous fun, the Russian Tea Room provides a luxurious, world-class experience that is universally accessible and provides unparalleled quality and exceptional value.
Universally adored since opening, many of New York's defining cultural moments have taken place at The Russian Tea Room.
Since being founded by members of the Russian Imperial Ballet in 1927, The Russian Tea Room has been a second home for boldface names and the intellectual elite - an exclusive enclave where actors, writers, politicians, and executives plan their next deals and celebrate their friends’ latest Carnegie Hall performances.
Awards / Distinctions
2001
