Host
Zarella Pizzeria & Taverna
531 N Wells St, Chicago, IL 60654
433 people viewed
Required Years of Experience
2 years
Job Details
Host's Responsibilities:
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.
- Must be able to work weekends & holidays
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurant’s reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications:
- Maintain all required health and sanitation certificates
- Ability to work in a fast-paced environment
- Interpersonal skills
- Weekend and holiday availability
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!
Compensation Details
Compensation: Hourly ($18.00 - $20.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required Skills
Time Management
Attention to Detail
Customer Relationship Management
Problem Solving
Team Collaboration
Adaptability
Stress Management
Physical Stamina
Read more
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Italian, Pizza
Upscale Casual
Part of BOKA Restaurant Group
CountryLanguage
