Required Years of Experience
1 year
Job Details
Amá, Chef Frankie Ramirez’s live fire Mexican kitchen, is looking to build our FOH team!
The position is full time, nights and weekends. Candidates should have prior experience working in a high-volume, culinary-driven, hospitality-focused setting, as well as a genuine love of people and community.
Hosts are dynamic hospitality professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway, check-in and seat customers, perform table and bathroom checks, and provide great overall interactions to all our customers.
Qualified candidates will possess:
- Experience: Minimum of 1-2 years of experience in a similar role within a casual fine dining restaurant. Resy POS experience.
- Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a hospitality-forward mindset.
- Attitude: A deep enthusiasm for food, beverage, and hospitality with a desire to create memorable experiences for guests.Passion for helping to create an environment where people not only have fun but feel relaxed, welcome, and connected
- Flexibility: Ability to work in a fast-paced environment and adapt to the dynamic nature of a fine restaurant.
Responsibilities:
- Greet and Seat Guests: Warmly greet guests as they arrive, manage reservations, and efficiently seat guests in the dining area, ensuring an even distribution of service.
- Manage Reservations: Utilize reservation systems to manage bookings, coordinate seating arrangements, and accommodate special requests.
- Customer Service: Provide exceptional service, addressing guest inquiries and concerns promptly and professionally.
- Coordinate with Team: Work closely with the front-of-house team to ensure smooth operations and seamless guest experiences.
- Maintain Cleanliness: Ensure the host area and entrance are always clean and presentable.Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
- Promote a Positive Atmosphere: Foster a welcoming and enjoyable environment for both guests and staff.
Amá is an equal employment opportunity employer.
Compensation Details
Compensation: Hourly (Based on Experience)
Required Skills
Customer Engagement
Customer Focused Approach
Team Collaboration
Time Management
Problem Solving Skills
Problem Solving
Attention to Detail
Adaptability
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Mexican
Upscale Casual
Wood- fire elevated Mexican cuisine lead by Chef Frankie Ramirez in Fishtown.
Amá, from Mexico City-born chef Frankie Ramirez, and partners, is an elevated Mexican restaurant in Philadelphia’s Fishtown/Kensington neighborhood. Located at 101 West Oxford Street, Amá is open seven days a week for dinner and features a full bar program with craft cocktails and a heavy focus on tequila and mezcal. The menu is seasonal, featuring hand-pressed tortillas and 20-plus items inspired by the six main culinary regions of Mexico, which include the Yucatán Peninsula, the Pacific coast, northern Mexico, central Mexico, the Gulf of Mexico, and the Baja region. Most of the menu, which rotates seasonally, is cooked on live fire and intended to be shareable. Appetizers include a variety of tacos, tostadas, crudos, ceviches, and aguachile, and seasonal vegetarian options that will be prepared on a custom eight-foot-long charcoal and wood-fired grill from M&M BBQ Company in Texas, with Ramirez using both charcoal and wood to cook premium proteins and fresh vegetables. House-made desserts will contain nostalgic flavors that virtually transport guests to Mexico.
