The Tusk Bar and Brass at The Evelyn Hotel, where timeless grandeur meets modern allure, is seeking experienced Captains.
Captains are the anchors of the dining room — confident leaders who own their stations and anticipate every guest’s need before it’s spoken. You will manage all aspects of your section with precision, presence, and personality, ensuring a seamless dining experience that balances timing, warmth, and sophistication.
Your role is part tactician, part storyteller, and part conductor — setting the tone for your team and ensuring that each service flows effortlessly from welcome to farewell.
Core Responsibilities
-
Own your station — from initial table setup to final guest farewell, maintaining a sense of calm control and accountability throughout service.
-
Lead the guest experience by providing insightful menu guidance, narrating dishes, and offering thoughtful recommendations that reflect genuine care and expertise.
-
Guide pacing and flow of multi-course service in coordination with the kitchen and sommelier teams.
-
Command deep knowledge of food and beverage, particularly wine — confidently discussing regions, varietals, pairings, and cellar selections.
-
Collaborate with Sommeliers to elevate the guest experience through pairing suggestions and storytelling that enhances the culinary journey.
-
Manage communication with Back Waiters, Runners, and Bar teams to ensure every course is synchronized, precise, and artfully presented.
-
Anticipate guest needs with discretion and intuition, ensuring service remains fluid and unobtrusive.
-
Maintain immaculate station organization, table maintenance, and mise en place standards reflective of Michelin-level operations.
-
Lead by example, setting the tone of professionalism, calm, and excellence for all service team members.
Ideal Candidates
We’re looking for career professionals who thrive in a culture of high performance, mutual respect, and detail.
You should:
-
Have 3–5 years of experience in fine dining, luxury hotel, or Michelin-rated environments
- Experience in a 1 Michelin Star or 3+ New York Times Star restaurant is highly preferred
-
Possess a strong foundation in wine and beverage service, including varietal structure, pairing logic, and table presentation
-
Understand that service is choreography — balancing pace, anticipation, and intuition to create memorable guest journeys
-
Approach every table as your own — taking ownership for both guest satisfaction and operational precision
-
Exhibit exceptional communication, confidence, and emotional intelligence under pressure
-
Display impeccable personal presentation, punctuality, and pride in your craft
-
Thrive in collaboration while maintaining a clear sense of leadership over your section
Why Join Us
-
Be part of a team driven by excellence, authenticity, and hospitality at the highest level
-
Work alongside industry-leading professionals who value mentorship and career growth
-
Enjoy competitive compensation, nightly tip structure, and clear advancement opportunities within a growing hospitality group
