Front Server
Gracie's
194 Washington St, Providence, RI 02903
Sorry, this job expired on Dec 4, 2025. Below are other jobs that may be of interest to you.
Required Years of Experience
2 years
Job Details
Being a part of a ‘People First’ organization that sees each employee as a valuable key to our collective success. Learn more about our inclusive team atmosphere that we curate: https://youtu.be/oRLIyr-qcGo
The Server is a valuable member of Gracie’s service team, acting as the primary representative of Gracie’s during the guest experience. This person provides a memorable dining experience at Gracie’s, as well as supporting the team. The ideal candidate enjoys creating a sincere guest connection, has a passion for food and beverage, and can execute our SOP specification and uphold Gracie’s high standards of service.
Key Responsibilities include but are not limited to:
-Deliver a consistently high level of customer service to each guest
-Greet guests, explain menu options, and answer questions related to the beverage and culinary offerings
-Take food and drink orders from customers accurately
-Entering order information into the POS computer system
-Delivering and clearing dishes to the guest
-Ensure guest satisfaction with regular dialogue and check-ins
-Collect payments from guests.
-Clear, clean, and reset each table after the guest leaves in accordance with the Gracie’s SOP
-Present and explain tasting menu items and pairings to guests
-Maintain a safe environment working and dining environment by identifying guests who have over-indulged and alerting the Shift Leader
-Maintaining a clean and orderly workspace, and upholding Gracie’s Ventures cleanliness standards, and RI Health Codes
-Maintain in-depth knowledge of both culinary and beverage menus, including allergy and ingredient information
-Maintain TIPS Certification
-Participate in creative conversations for future improvements and goals in an open forum
Metrics of Success
Success in this role can be measured by the following criteria:
-Successful and memorable guest experiences
-Positive and productive attitude and professional demeanor
-Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus
-Positive and professional communication with teammates and guests alike
Front servers at Gracie's are required to maintain a detailed working knowledge of the menu, including ingredients, preparation methods, and allergen information. Front Servers, in particular, are also required to maintain a high level of knowledge of wines, including our by-the-glass selections, as well as pairing wines and bottles. Front servers should also have a solid understanding of what we offer on our bar menu.
Compensation:
This position is an hourly position, plus additional gratuity. Rate is based on experience, starting from $4/hr.+ Gratuity after basic training is completed at minimum wage. Our gratuity points system will be discussed during the interview process.
We are open Wed.-Sun.
*Benefits (such as health/dental available after 90 days), wellness perks, 401K eligibility, paid sick time and continuous food and beverage education along with discounted dining.
Please tell us why you are a great fit for our team, and what it is you want to gain from this opportunity. We look forward to hearing from you!
*Please email over a cover letter and/or resume if interested.
The Server is a valuable member of Gracie’s service team, acting as the primary representative of Gracie’s during the guest experience. This person provides a memorable dining experience at Gracie’s, as well as supporting the team. The ideal candidate enjoys creating a sincere guest connection, has a passion for food and beverage, and can execute our SOP specification and uphold Gracie’s high standards of service.
Key Responsibilities include but are not limited to:
-Deliver a consistently high level of customer service to each guest
-Greet guests, explain menu options, and answer questions related to the beverage and culinary offerings
-Take food and drink orders from customers accurately
-Entering order information into the POS computer system
-Delivering and clearing dishes to the guest
-Ensure guest satisfaction with regular dialogue and check-ins
-Collect payments from guests.
-Clear, clean, and reset each table after the guest leaves in accordance with the Gracie’s SOP
-Present and explain tasting menu items and pairings to guests
-Maintain a safe environment working and dining environment by identifying guests who have over-indulged and alerting the Shift Leader
-Maintaining a clean and orderly workspace, and upholding Gracie’s Ventures cleanliness standards, and RI Health Codes
-Maintain in-depth knowledge of both culinary and beverage menus, including allergy and ingredient information
-Maintain TIPS Certification
-Participate in creative conversations for future improvements and goals in an open forum
Metrics of Success
Success in this role can be measured by the following criteria:
-Successful and memorable guest experiences
-Positive and productive attitude and professional demeanor
-Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus
-Positive and professional communication with teammates and guests alike
Front servers at Gracie's are required to maintain a detailed working knowledge of the menu, including ingredients, preparation methods, and allergen information. Front Servers, in particular, are also required to maintain a high level of knowledge of wines, including our by-the-glass selections, as well as pairing wines and bottles. Front servers should also have a solid understanding of what we offer on our bar menu.
Compensation:
This position is an hourly position, plus additional gratuity. Rate is based on experience, starting from $4/hr.+ Gratuity after basic training is completed at minimum wage. Our gratuity points system will be discussed during the interview process.
We are open Wed.-Sun.
*Benefits (such as health/dental available after 90 days), wellness perks, 401K eligibility, paid sick time and continuous food and beverage education along with discounted dining.
Please tell us why you are a great fit for our team, and what it is you want to gain from this opportunity. We look forward to hearing from you!
*Please email over a cover letter and/or resume if interested.
Compensation Details
Compensation: Hourly ($4.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program
Required Skills
Teamwork
Attention to Detail
Time Management
Problem Solving
Adaptability
Interpersonal Skills
Sales Skills
Conflict Resolution
Read more
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Part of Gracie's Ventures
At Gracie's, our mission is simple: enhance and educate the palate with the freshest ingredients and flavors, while surprising and exciting each guest with personal care and service.
Awards / Distinctions
2024
2025
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