Required Years of Experience
2 years
Job Details
Major Food Group is looking for talented Captain Assistants to join our team at Contessa!
Contessa, inspired by the old-world resorts and the lasting estates of Italy, features cuisine embodying the effortless elegance of the Trattorias of Northern Italy. Offering all-day dining with breakfast, lunch, brunch, dinner and perfectly crafted cocktails, the menus showcase a range of selections from imported salumi and house made fresh pasta to dry aged Chianina Beef.
As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general. These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.
RESPONSIBILITIES:
- Assist in anticipating guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.
REQUIREMENTS:
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, Word and Excel.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- 401k Plan with Employer Contribution
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($8.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Excellent Customer Service
Strong Communication Skills
Knowledge About Food, Wine, and Service
Customer Service Orientation
Knowledge of food and wine
Excellent Hospitality Skills
Time Management
Ability to Anticipate Guests' Needs
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Contessa, inspired by the old-world resorts and the lasting estates of Italy, features cuisine embodying the effortless elegance of the Trattorias of Northern Italy. Offering all-day dining with breakfast, lunch, brunch, dinner and perfectly crafted cocktails, the menus showcase a range of selections from imported salumi and house made fresh pasta to dry aged Chianina Beef.
