Title: Host
Restaurant: Henrietta
Location: Echo Park
Reports To: AGM, GM
FLSA Status: Exempt
Position Summary:
We are looking to fill the position of host for Henrietta, an intimate California Bistro and Deli in Echo Park opening in early November.
A 30-40 seat California take on the “deli and market by day, bistro by night” restaurants of Rome and Paris, Henrietta is a true neighborhood restaurant. Hosts will work alongside the entire FOH and BOH team and create a warm, positive and welcoming environment for staff and guests alike.
Hosts are the first person the guest will see and interact with when they walk through the door. The host is responsible for setting the tone for the night and representing Henrietta in a positive, caring and upbeat manner.
ton responsible for greeting the guests in a professional, efficient, and friendly manner. Hosts will be required to set-up and manage reservations as well as walk in guests. As a small restaurant, hosts will be asked to engage in all aspects of service from seating to food running to clearing and re-setting tables.
This job is perfect for a problem solver who stays cool under pressure and loves hospitality, food and wants to be a part of small dynamic group of industry professionals
Essential Duties and Responsibilities
The essential functions include, but are not limited to:
- Manage reservation book prior to service. (experience with Resy a plus).
- Manage the floor during service, keeping track of tables, turn times, and incoming reservations.
- Greet and seat guests.
- Balance reservations with a large percentage of walk-in guests.
- Communicate with guests in a kind informative manner
- Arrive on time in a neat, clean uniform with proper grooming and personal hygiene
- Perform other duties as assigned by management
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Basic math skills (ability to make change)
- Basic reading, writing, and computer skills
- Strong communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Knowledge of workplace safety procedures
- Ability to suggestively sell food and beverage items
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Standing for the entire shift
- Frequent reaching, bending, stooping, lifting, shaking, stirring, pouring, carrying, and pushing
- Frequent use of hands/fingers for handling objects, tools, and repetitive motions
- Frequent walking; occasional sitting; reaching with hands and arms
- Occasionally lifting and carrying items weighing up to 75 pounds
- Regular communication with team members and ability to read order tickets
- Exposure to potential hazards such as cuts, slips, trips, falls, and burns
- Frequent exposure to smoke, steam, heat, humidity, and cold environments
- Regular contact with water, sanitation solutions, meat, poultry, seafood, and produce
- Frequent handwashing required
Note
This job description is not intended to be all-inclusive. Employees may be required to perform other duties as assigned by management. All responsibilities are considered essential functions, and requirements are subject to change to reasonably accommodate individuals with disabilities.
