Maitre D
Tuxedo Hospitality
5 Doyers St, New York, NY 10013
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Required Years of Experience
2 years
Job Details
We are seeking a motivated individual with a minimum of 3 years experience as either a Maitre D' or Restaurant Manager to lead the Chinese Tuxedo host team. Our ideal candidate must have prior experience in dynamic food service environments. Succinct communication skills, a strong ability to problem solve logistics and a welcoming demeanor are a must.
As the Maitre D' you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events while curating the overall atmosphere of the restaurant space.
Role and responsibilities:
What we are offering:
Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
As the Maitre D' you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events while curating the overall atmosphere of the restaurant space.
Role and responsibilities:
- Handling reservations, mapping table allocations
- Make, adjust, and cancel guest reservations
- Network with regular clientele, VIP guests and concierge outreach
- Train, develop and lead a best in category host team
- Coat check logistics
- Ensuring excellent service standards
- Resolve guest complaints or disputes
- Communicate and coordinate with service team to ensure efficient and excellent service
- Answer guest questions regarding food, drinks, and specials
What we are offering:
- $18-24 (depending on experience) + tips
- Opportunities to grow alongside a high performing team, with a strong focus on collaboration and professionalism
- A cohesive work environment where open and honest conversations are strongly encouraged
- Discounts and dining incentives at all of Tuxedo Hospitality's venues
Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
Compensation Details
Compensation: Hourly ($18.00 - $24.00) plus tips
Benefits & Perks: Dining Discounts
Required Skills
Leadership
Customer Service Orientation
Attention to Detail
Interpersonal Skills
Conflict Resolution
Organizational Skills
Time Management
Team Collaboration
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Restaurant Group
Part of Tuxedo Hospitality
Tuxedo Hospitality is a New York City based hospitality group. The group currently features Chinese Tuxedo, Peachy's and The Tyger in its portfolio with more venues to come! In 2016, Tuxedo Hospitality started with the opening of Chinese Tuxedo in the heart of Chinatown. We are in need of strong team members to join in continuing our growth. We value promoting from within and creating opportunities for our team members to grow based on their strengths.
Leadership
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