The Expeditor is an important part of the team, acting as a conduit between FOH and BOH and ensuring all food leaves the kitchen in a timely and safe manner, while adhering to Basant’s standards. This is a full-time position, and candidates must be willing to work 40+ hours, Wednesday through Sunday, including nights, weekends and holidays.
Responsibilities
- Organize the Expeditor station for nightly service, ensuring all necessary equipment is in place for efficient operation.
- Restock expo station on a daily basis with prepared garnishes, chutneys, sauces, and all other items needed for garnishes
- Develop and maintain a strong working knowledge of the entire menu to assess and prepare for dietary restrictions, and ensure all food is safely delivered to guests who have communicated allergies.
- Familiarity with using restaurant point of sale systems (familiarity with Toast a plus but not required)
- Marking food (dine in and takeout) in Toast and communicating with Chef, food runner, and servers/FOH regarding issues with timeliness, presentation, and pacing of orders
- Garnishing food items (dine in and takeout) and getting food ready for food runner; moving orders from pass to server station and directing food runner in a timely and orderly manner and ensuring food is run to guests in a timely manner
- Preparing all cold items for service including final mixing of house-made chutneys and sauces, preparing salads
- Chopping, slicing, and shredding garnishes for food items
- Correctly labeling and packing takeout orders according to the tickets.
- Correctly hand carry-out orders to host or directly to guests and third-party delivery
- Exhibit courteous and cooperative behavior when interacting with the public and staff, fostering a harmonious and efficient workplace environment.
- Maintain organization and cleanliness of expo and prep stations throughout service.
- Performs other duties as assigned by supervisor/manager.
Requirements
- Demonstrate an unparalleled commitment to your work.
- Possess at least 1 year of experience as an expeditor, server, or related role. Possess Servsafe Food Handlers and Allergen Certificates.
- Ability to excel in a high-pressure environment.
- Maintain a keen eye for detail in every aspect of your role.
- Strong communication skills to effectively collaborate with the team.
- Ability to work collaboratively as part of a dynamic team.
- Think clearly, act quickly, and maintain concentration during intense situations.
Physical Requirements
- Must be able to work on your feet for at least 8 hours.
- Must be able to move, pull or lift at least 35 pounds.
- Must be able to squat, bend, reach and climb stairs
