This position is responsible for the execution of high quality food production in accordance with kitchen standards set forth by our Culinary Team. The Sous Chef is also responsible for overseeing kitchen staff in the preparation of food, while meeting required safety, hygiene and quality standards. You will be working closely with store culinary leadership by providing leadership and support to all staff in the kitchen when needed. Responsibilities include but are not limited to; Maintaining positive working relationships with vendors, placing orders, generating purchase orders, ensuring par levels are up to date, monitoring material consumption, overseeing day-to-day production, inventory, training and ongoing development of team members by adhering to Heirloom core values and company standards. It is your responsibility to ensure we always serve the freshest, most desirable products to our guests, always.
Job Functions & Responsibilities:
· Living, breathing and exuding the Heirloom Values as defined in our Handbook.
· Accountable for guest satisfaction by ensuring food standards are met.
· Address guest concerns in a timely and efficient manner and implement solutions.
· Uphold appropriate departmental standards of quality/timing.
· Oversee scheduling of hourly employees.
· Assist in managing all Culinary Team Schedules.
· Help to oversee vendor accounts.
· Weekly invoicing and costing in our house accounting software.
· Maintaining acceptable profit margin as outlined by store culinary leadership
· Determine recipes and ingredients used are following build & par standards.
· Train Department staff in the relevant aspects of kitchen procedures.
· Monitor sanitation procedures throughout ktichen.
· Monitor safety of the kitchen and its operations.
· Complete line checks.
· Maintains cleanliness and organization in all work areas.
· Uphold appropriate departmental standards of quality/timing.
· Uphold and ensure compliance with all company and departmental policies and procedures.
· Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
· Attends all scheduled employee meetings and bring suggestions for improvement.
· Willing and timely execution of other duties as delegated by leadership.
· Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.
· Lead and manage the quality/quantity of the kitchen, as well as coordinating the production of food (prep, pars, special menus) as it relates to event and restaurant functions.
· Help to maintain payroll costs and productivity within budgeted guidelines.
· Assist in the recruitment and training of all new kitchen staff.
· Balance operational and administrative needs.
· Follow company policies, procedures and service standards.
· Follow all safety and sanitation policies when handling food and beverage.
· Uphold HACCP standards in the Kitchen with the assistance of the Culianry Team.
· Other duties as assigned.
Requirements:
• Relevant culinary qualification and experience managing kitchen operations
• Ability to develop recipes, implement standard practices to adhere to department wide consistency
• Servsafe Manager Certification
• Excellent communication skills, both written and verbal
• Consistently aspires to fulfill our ‘key’ Company values
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Heirloom Hospitality & Who We Are:
A family of thinkers, creators, visionaries, and performers. Since August 2011, when Jeremy Sasson opened his first restaurant, he has made it his life’s work to continue developing successful restaurant concepts, team members and changing the standards of guest expectation on hospitality. The Company is committed to first class service, passion for food and beverage with an emphasis on detailed excellence. This incredibly high standard is meant to be transmitted from concept to concept and from guest to guest, repeatedly. “The best in Hospitality Services” is the end goal of our group.
Our company’s Core Purpose is all about “Cultivating relationships and experiences through the Art of Hospitality”. This is our soul and the one thing that defines us at our core. This is what drives us to be a part of this company. This is the “Why” behind how and what we do.
To be the best we expect the following in our team members:
- BE KIND, BE HAPPY
- CONSISTENTLY CARE ABOUT THE SMALLEST DETAILS
- OWN IT WITH PRIDE
- WILLINGNESS TO TEACH AND LEARN
- EVERY SECOND COUNTS
