Sales & Operations Coordinator

Type: Full Time, Salary

Compensation: $70,000.00-$75,000.00, Annually

Dept: Sales / Operations

Supervisor Title: Chief Operating Officer

Hours - This is a Monday through Friday position with expected hours to last from 9am-6pm. Given the nature of the events and catering industry, you may be asked to work on weekends or outside of normal business hours.

The Sales & Operations Coordinator supports the seamless sale and execution of Purslane’s full service and drop-off catering events. With a focus on administrative and tactical support for incoming and outbound sales, this role ensures that event details are accurately communicated, logistics are organized, and clients experience exceptional service from inquiry through event completion.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, collaborative environment. You’ll balance administrative precision with creative problem-solving and share our commitment to hospitality and sustainability.

Sales Administrative Support

• Log new event leads into Tripleseat.
• Respond to and follow up on incoming leads, ensuring timely and professional communication standards are maintained.
• Assist with proposal creation and revisions. 
• Answer main line phone calls and provide assistance to callers. 
• Maintain detailed client database. 
• Participate in client discovery and follow-up calls and site visits, record notes and next steps.
• Reconcile post-event details including invoices, feedback, and expenses.

Operations Support

• Process invoices and onboard vendors. 
• Maintain Certificate of Insurance (COI) and other compliance documentation for multiple venues. 
• Assist with maintaining organized inventory and event materials.
• Support the on-site execution of select events, ensuring Purslane’s standards of excellence are met (set up, coordination of supplies, special client requests, etc.)
• Execute any special projects as assigned by the Chief Operations Officer or Director of Operations, including but not limited to cost-savings opportunities, documentation, data analysis, systems setup, etc.

General 

• Participate in all required and as needed company meetings and initiatives.
• Promote and exemplify the Company’s Core Values and Mission Statement

Qualifications

• 1–3 years of experience in catering, events, or hospitality operations.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication.
• Ability to multitask and adapt in a dynamic environment.
• Proficiency in Google Workspace and CRM/event software (TripleSeat, Caterease, or similar).
• Genuine enthusiasm for food, sustainability, and exceptional hospitality.

The above duties may adjust and expand based upon company needs and development.

Benefits 

• Enrollment in the Purslane offered medical, vision, and dental group healthcare plans after 30 days of employment.
• 5 days of Paid Time Off, accrued (but also advanced), approved by a manager.
• Sick leave is 40 hours per year, accrued at 1 hour for every 30 hours worked.
• Employer contribution to health insurance will be offered at 50% of premium up to $400/month.
• 20% employee discount on all Oberon Group restaurants.We honor the following holidays as days off/office closed.

○ New Years Day (January 1)

○ Memorial Day

○ 4th of July

○ Labor Day

○ Thanksgiving

○ Christmas Eve (December 24)

○ Christmas Day (December 25)

○ NYE (December 31)