About the Role
Che Fico Parco Menlo is seeking an Events Manager to lead and grow our private-events business — both on-site and off-site. This role combines sales, coordination, and execution, requiring exceptional organization, responsiveness, and communication.
You’ll proactively sell and market our event spaces, manage clients from inquiry through execution, and collaborate closely with our dining-room, kitchen, and beverage teams to deliver seamless, high-level experiences. The ideal candidate is a detail-driven, hospitality-minded professional with a strong sales instinct and a passion for guest satisfaction.
Key Responsibilities
Sales & Business Development
- Drive private-event revenue by prospecting, networking, and following up on leads.
- Collaborate with the Marketing Director on outreach and promotional initiatives.
- Respond to all inquiries within 24 hours and maintain a detailed pipeline of active leads.
- Develop client relationships that build repeat and referral business.
Event Planning & Execution
- Serve as primary client contact from proposal through event completion.
- Create contracts, BEOs, floor plans, menus, and timelines with precision and clarity.
- Coordinate logistics and communication between departments, ensuring smooth handoffs and shared expectations.
- Lead internal briefings with managers and hourly staff to ensure every team member is prepared to deliver an exceptional event.
- Manage both on-site and off-site events, coordinating rentals, vendors, and staffing as needed.
- Follow up post-event for feedback and continued engagement.
Team Collaboration & Communication
- Work closely with dining-room, kitchen, and beverage managers to execute events to the highest standard.
- Ensure other managers and hourly staff are informed, aligned, and set up for success.
- Participate in weekly management meetings to review upcoming events, guest feedback, and financial results.
- Support a collaborative, communicative culture across all departments.
Marketing & Administration
- Partner with the Marketing Director to promote event offerings across social media, community partnerships, and email campaigns.
- Maintain and update menus, templates, and event systems (TripleSeat, Toast, etc.).
- Handle invoicing, reporting, and administrative tasks with accuracy and timeliness.
Qualifications
- 3+ years of experience in event sales, coordination, or hospitality management.
- Proven ability to generate business and deliver exceptional client experiences.
- Outstanding attention to detail, organization, and follow-through.
- Strong written and verbal communication skills; confident in client interactions. Professional tone.
- Ability to lead briefings, coordinate teams, and execute events under pressure.
- Familiarity with event software and POS systems (TripleSeat, Toast, etc.).
- Availability for nights, weekends, and off-site events as required.
Compensation & Benefits
- Base Salary: $70,000 + commission from all PDRs
- Total Earnings Potential: $100,000+ for high performers
- Health, Dental, and Vision Insurance
- Paid Parental Leave
- 401(k) with 4% match
- Profit Sharing after 1 year
- Monthly financial-education sessions and open P&L reviews
- Real opportunities for internal growth in a fast-growing restaurant group
- A collaborative, supportive team culture with regular staff events and field trips
ABOUT THE POSITION
The Events Manager is responsible for the execution of private events for the restaurant. This position will handle communication with clients from lead to event completion, generating and updating of contracts and BEO’s, menu creation, as well as the execution of events onsite and offsite as needed. This position is responsible for driving sales for private events.
Outside of event responsibilities will include weekly manager meetings, financial oversight, driving sales, event marketing, and working with the management team towards cultivating a healthy team dynamic. This position is part of the management team and will evolve with the needs of the business. This position will report to the Events Director.
DUTIES, RESPONSIBILITIES & EXPECTATIONS
The outlined responsibilities below reflect an overview of the position; as a growing company we will need to be flexible to a changing environment and change in duties and responsibilities.
- Drive sales and revenue for private events both onsite and offsite for the business
- Create, and lead sales and marketing initiatives to drive sales
- The Event Manager will be the point of contact for our event clients. They will assist with the client experience from the first lead, to the day of the event confirming party size, menu selection and any special needs they may have.
- Ensure all event details are accurate and up-to-date with detailed information from email and phone correspondence with clients for each event
- Coordinate the timeline of all onsite events with restaurant managers, ensuring that room set-up, flow and delivery is in line with guest expectations
- Contribute to weekly manager meetings by reviewing upcoming special events and guest event feedback and financials.
- Supports and assists the events department with duties including, but not limited to: Providing assistance to guests looking to book events, following up on phone and email leads, providing details of our offerings and answering guest questions
- Follow-up on all incoming leads in a timely fashion, returning all sales calls and emails (Our goal is within 24 hours with an away message on days off)
- Responsible for generating detailed and accurate BEO’s, menus, place cards, floor plans and any other documents needed execute onsite events
- Clerical support for department including data entry, filing, invoicing
- Work and support Events director to manage off-site events and organize/manage rental items, service staff, beverage team and work with venues as necessary
- Regularly confirm that all members of the management team are updated with any significant event changes
- Complete follow-up with clients and staff after each event
- Updating sample menus, TripleSeat picklists and templates, and Toast as needed
Management experience is a plus, however we will gladly accept applicants with a strong background in the service or events industry who are excited to take on a new role. We are growing quickly as a company, and seeking individuals who would like to grow with us.
We highly encourage people of all backgrounds with varied experience levels to apply. We value and seek diversity amongst our team.
For the role of Events Manager we offer:
Salary Expectations: Base salary of $70,000 + commissions on all events (projected to bring in $100,000+ in total compensation)
Competitive wages plus bonus opportunities
Health, Dental, Vision insurance
Paid Parental Leave
Retirement savings plan - 401k with 4% match
Opportunities for internal growth and career advancement - we are a fast growing company and look to promote from within
Profit sharing - after one year you will have access to our quarterly profit sharing pool
Financial education - we host monthly P&L reviews open to all employees
Work-Life Balance
We host staff events, field trips and seminars to build restaurant culture and further our development as a team.
We want this to be the most fun and rewarding job you have ever had in the hospitality industry, and we are seeking talented professionals to help grow our team. Please send us your resume and a brief note about you and why you want to work at Che Fico. We look forward to meeting you!
