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Host
Contessa - Boston
3 Newbury Street, Boston, MA 02116
Contessa - Boston hiring Host in Boston, MA

Contessa - Boston hiring Host in Boston, MA

Host

Contessa - BostonMore Info

3 Newbury Street, Boston, MA 02116
Full Time • Hourly ($18.00 - $24.00)
Expired: Nov 19, 2025

Sorry, this job expired on Nov 19, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details
Major Food Group is hiring Hosts our team at Contessa located at the Newburry hotel. 

Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.

RESPONSIBILITIES:

  • Greets and seats guests, presents menus to guests, informs them of special catch and soups.
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Takes names on a waiting list.
  • Runs the floor plan board.
  • Observes tables and keeps track of clean, dirty and occupied tables.
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
  • Cleans, organizes and stocks menus at the host area.
  • Answers phone and answers questions concerning the menu and restaurant.
  • Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
  • Performs other duties as directed.

 REQUIREMENTS:

  • Experience in a high volume, upscale restaurant preferred but not required
  • Previous customer service experience strongly preferred
  • Possesses and exhibits the drive to provide exceptional service. 
  • Full time hours and morning availabiltiy required
  • Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. 
  • Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
  •  Positive and enthusiastic attitude

BENEFITS:

  • Competitive Salary
  • Medical/Dental/Vision Insurance with Company subsidy
  • Growth Opportunities
  • Progressive Paid Time Off
  • Parental Leave
  • Tuition Reimbursement
  • Generous Dining Allowance
  • Unlimited Referral Program

Equal Employment Opportunity 

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.


Compensation Details

Compensation: Hourly ($18.00 - $24.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts


Required Skills

Experience Working in Fine Dining Restaurants

Customer Service Orientation

Customer Service Skills

Customer Service

Multitasking Ability

Attention to Detail

Time Management Skills

High Volume Upscale Restaurant Experience

Time Management

Customer service experience

Multitasking Abilities

Bending, Pushing, Pulling

Exceptional Service

Problem Solving Skills

Lifting up to 30 lbs

high volume restaurant experience

Adaptability

Conflict Resolution skills

Ability to Stand/Walk for 8 Hours

Cultural Awareness

Standing/Walking for Extended Periods

Ability to Work Under Pressure

Enthusiastic Attitude

Interpersonal Skills

Bending, Pushing, Pulling, Lifting 30 Lbs

positive work ethic

Ability to Greet and Seat Guests

Ability to Learn Quickly

Ability to Provide Exceptional Service

Physical Stamina

Communication Skills

Professionalism

Positive Attitude

Ability to Inform Guests of Special Dishes

Teamwork

Flexibility With Working Hours

Communication

Ability to Keep Track of Clean, Dirty, and Occupied Tables

Organizational Skills

Physical Stamina (Standing, Walking, Lifting)

Ability to Answer Questions About the Menu and Restaurant

Computer Skills (POS Systems, Open Table, Word, Excel)

Ability to Interact With Guests to Ensure a Positive Dining Experience

Ability to Work Flexible Hours (Days, Nights, Weekends, Holidays)

Ability to Stand/Walk for 8 Hours, Bend, Push, Pull, Lift 30 Lbs

Proficiency in or Ability to Learn Computer Skills Including POS Systems, Open Table, Word, and Excel

Positive and Enthusiastic Attitude

Read more


View Job Description

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Part of Major Food Group

Reigning over Back Bay and The Boston Public Garden, Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.

Designed like a conservatory with a glass roof and retractable panels for open air dining, the rooftop space feels like a “garden in the sky” where diners relax in a sun-soaked room for breakfast, lunch, or brunch or take in the sunset and starry skies over cocktails and dinner.

Leadership
Matt Eckfeld

Chef

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