Required Years of Experience
1 year
Job Details
Tao Group Hospitality offers competitive benefits for all part-time team members such as:
- Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate the needs of the guests.
- Maintain the general cleanliness and orderliness of the tables.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
- Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
- Clears and resets tables, and cleans table area, including banquettes, during service.
- Helps ensure guest satisfaction through active participation in service.
- Maintain general cleanliness of stations and the entire venue.
- Complies with Department of Health and company sanitation standards.
- Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:
- Responsible for making sure all tables and chairs/banquettes are clean and free of debris
- Sets tables with proper settings
- Wipes down chairs, tables, and banquettes
- Stocks side-stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned.
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue busser training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- Previous busser experience.
- Previous Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Exposure to hot kitchen elements or cleaning materials.
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Compensation Details
Compensation: Hourly ($16.50)
Benefits & Perks: 401k, Commuter Benefits, Dining Discounts, Wellness Program
Required Skills
Customer Service Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Problem Solving
Communication Skills
Physical Stamina
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Part of Tao Group Hospitality
Designed by Rockwell Group, TAO Downtown offers a distinct sense of arrival and discovery and is the first TAO venue where guests descend into a multi-level space. The subterranean restaurant, located in the heart of Chelsea, is intended to look and feel as if it has been there for decades and only unearthed recently to reveal the artifacts within. Upon arrival, guests immediately encounter a long corridor with a dragon scale patterned screen and Chinese calligraphy murals mounted on weathered brick walls.
