Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Lead Host to join our thirteenth restaurant and one of many in Glenview.
Concept Overview: Jackman & Co
A pub at heart, we are a place where people can gather to share exceptional food but still put the world to rights over a great pint. Our food is meant to be enjoyed over laughter and good times.
Jackman’s menu focuses on the cooking traditions and practices associated with the United Kingdom. Encompassing global influences due to England’s strong trading history and its’ historical conquests.
Job Summary:
The Lead Host role is pivotal in creating a positive first impression for our guests. The ideal candidate will be pleasant, detail-oriented, and consistently professional, possessing strong hospitality instincts and a genuine drive to exceed guest expectations. Success in this role requires the ability to work collaboratively as part of a team, communicate effectively, and contribute to smooth service operations and the delivery of high-quality service.
We offer:
- Paid Leave
- 401k with vested employer match
- Medical, Dental, and Vision Insurance
- Opportunities for professional growth and development
- A supportive and inclusive work environment
- The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
- Employee dining privileges
Job Requirements & Qualifications: Primary duties and responsibilities include, but are not limited to, the following:
- Foster and maintain strong relationships with guests and the community.
- Exhibit warmth and hospitality in all interactions.
- Drive sales and covers through precise management of reservation software.
- Lead and develop the host team.
- Ensure the overall guest experience surpasses expectations and cultivate relationships with guests, encouraging repeat patronage.
- Possess excellent interpersonal and communication skills, both with guests and team members.
- Serve guests collaboratively by anticipating their needs, engaging in conversation and leading with hospitality
- Demonstrate the ability to work cohesively with both front-of-house and back-of-house colleagues.
- Possess exceptional knowledge of food, wine, and cocktail offerings and service standards, with the capacity to learn new food and menu items.
- Exhibit a passion for learning and active participation in daily food and beverage training.
- Demonstrate proficiency in the use and operation of all necessary tools and equipment, including the Toast POS system, Rewards Program, Gift Card, and Credit Card terminals.
- Maintain a clean working environment.
- Must successfully pass general information and food and beverage quizzes.
- May perform other duties as assigned.
- Requires 1-2 years of experience in a restaurant supervisory role.
- Possess ServSafe and BASSETT/TIPS Certifications.
- Night and weekend availability is required.
Why Join Us?
- Opportunity to work in a dynamic and friendly environment.
- Gain valuable experience in the hospitality industry.
- Be part of a team that values growth and development.
How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience
Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
