Required Years of Experience
2 years
Job Details
The Parlour Room is currently seeking experienced hospitality driven Hosts, who are skilled at creating memorable guest experiences, to join our team.
Located in the heart of Midtown, The Parlour Room provides an elegant dining experience with refined American fare, craft cocktails, and 400+ whiskies. The space is rather sultry with velvet booths, tassel bar lamps, wood-burning fireplace and a 1920s Italian Baroque chandelier. Other furnishings custom-made in Ireland and designed to embrace the whiskey experience. The ideal Host candidate is enthusiastic, a team player, and is a true brand ambassador of hospitality.
The Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience for our guests.
Responsibilities
• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g., children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
Requirements and Skills
• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus
Fine dining restaurant
Casual fine dining restaurant
Shift
Open availability
Evening shifts only
(Late night on Fri/Sat)
Compensation Details
Compensation: Hourly ($18.00 - $20.00)
Benefits & Perks: Health Insurance, Commuter Benefits, Dining Discounts
Required Skills
Customer Service
High Volume Service
POS Systems
Problem Solving
Communication
Time Management
Reservation Management Platforms
Adaptability
Read more
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Part of Fox Lifestyle Hospitality Group
The Parlour Room Bar and Grill is a classic American restaurant nestled in the heart of Midtown Manhattan. We take pleasure in hosting our guests in a truly warm, beautiful, and thoughtfully appointed dining room and bar, where no request is too big or small.
Our new menu, created by our Executive Chef Stephen Woods, features craveable, delicious dishes. Woods, an alumnus of the acclaimed kitchens of The Waverly Inn, Smith & Wollensky and Patina Restaurant Group is focused on taking classic dishes and adding fun, contemporary twists. The Island Creek Oysters are dressed in Ronnybrook Farm buttermilk that Dowdy elevates with chive oil and trout roe. Our Clams Casino Bucatini is a take on the classic Rhode Island dish of baked clams, but we put our twist on the preparation with Baker's bacon, fermented chili and manilla clams. Our Chicken Kiev offers a mdern twist on a classic dish, with origins traced back to 1847 in Marie-Antoine Carême's cookbook. We stuff an airline chicken breast with garlic herb butter, coat it in breadcrumbs, and deep fry it. It's paired with chicken leg confit in schmaltz, served alongside pommes purée, glazed green peas, and thyme-scented chicken jus. And lastly, our iconic Parlour Burger is a blend of brisket and short rib, cheddar, shaved onions, pickles, and our special P-36 Sauce.
Another point of pride is our collection of 450 of the world’s finest whiskeys, a treasure trove for whiskey enthusiasts, with selections from Ireland, Scotland, Japan, the United States, Canada and beyond. In addition to our extensive whiskey collection, our full beverage program is a homage to literary legends like Edgar Allan Poe, J.D. Salinger, Oscar Wilde, F. Scott Fitzgerald to name a few. At The Parlour Room, each cocktail is influenced by these literary titans and directly tied into their history and work. Our signature American Whiskey cocktail "The Raven" is a spirit forward theatrical drink inspired by Allan Poe's masterpiece and an homage to the poet, who was a lover of whiskey.
As guests step into our establishment, they will be transported to a world of stately and timeless decor, evoking the elegant charm of a bygone era. Join us at the Parlour Room Bar and Grill for an unforgettable dining experience that will surely make you reminisce about the glorious elegance of times long past.
