Host / Hostess

ob Title: Host
Location: Palma Restaurant – West Village, NYC
Employment Type: Part-Time or Full-Time

Palma is a beloved, family-owned Italian restaurant in the West Village known for heartfelt hospitality, timeless cuisine, and a warm, intimate setting. We are looking for a gracious, detail-oriented Host to be the first and last point of contact for our guests, setting the tone for a memorable dining experience.

As Host, you’ll be responsible for creating a warm, seamless welcome for every guest, managing reservations and walk-ins with care, and supporting overall flow and service on the floor. You’ll work closely with the management team and service staff to ensure an organized, hospitable front-of-house experience.

• Greet all guests with warmth, professionalism, and genuine hospitality

• Manage the reservation book and walk-ins using Open Table (or similar platform)

• Organize and control seating flow to optimize table turns and guest experience

• Communicate clearly with floor managers, service team, and kitchen regarding pacing and special needs

• Handle guest inquiries, requests, and special occasions with care and discretion

• Maintain the cleanliness and appearance of the host stand and entry area

• Support coat check and phone coverage as needed

• 1+ year experience in a high-volume, full-service restaurant preferred

• Comfortable working with Open Table or similar reservation systems

• Strong communication and interpersonal skills

• Polished, professional appearance and demeanor

• Ability to stay calm, organized, and positive during busy service

• Must be available to work nights, weekends, and holidays

• Competitive hourly pay

• A respectful and team-oriented work environment

• Opportunity to be part of a dedicated and passionate hospitality team

• Meals during shift

Palma is an Equal Opportunity Employer and welcomes applicants from all backgrounds. We do not discriminate based on race, gender, age, sexual orientation, religion, or any protected status.