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Service Manager
Chinese Tuxedo
5 Doyers St, New York, NY 10013, United States
Chinese Tuxedo hiring Service Manager in New York, NY

Chinese Tuxedo hiring Service Manager in New York, NY

Service Manager

Chinese TuxedoMore Info

5 Doyers St, New York, NY 10013, United States
Full Time • Salary ($70k - $75k)
Expired: Nov 13, 2025

Sorry, this job expired on Nov 13, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

6+ years


Job Details

About us:

Tuxedo Hospitality is a New York City based hospitality group, establishing its mark on NYC in 2016 with the opening of Chinese Tuxedo in the heart of Chinatown, continuing to grow since. The group currently features Chinese Tuxedo, Opera House, The Tyger and Soso's in its portfolio. We are in need of strong team members to join in continuing our growth. We value promoting from within and creating opportunities for our team members to grow based on their strengths..

Chinese Tuxedo and Opera House is a award-winning contemporary Chinese restaurant and bar located within a 19th Century opera house on Manhattan’s Chinatown historic Doyers St. Having opened in 2016 to packed dining rooms and critical acclaim, we have continued to grow exponentially each year. We are in need of strong team members to join in continuing our growth. We value promoting from within and creating opportunities for our team members to grow based on their strengths.

Benefits:

  • 15 days paid annual leave inclusive of annual salary. Annual leave is accrued pro rata and can be compensated after completion of a 90-day probationary period.
  • United Healthcare Oxford after 90 days of full-time employment
  • 50% Staff Discount at Tuxedo Hospitality Venues
  • Annual Complimentary Dinner for two at all Tuxedo Hospitality venues

We are committed to ensuring a sustainable work life balance.

Role and Responsibilities:

  • Assist in driving a world class and best in category restaurant operation
  • Continue to grow, develop and train a high-performance team
  • Actively find sustainable growth opportunities for the business
  • Be an ambassador and champion of team culture and guest experience
  • Leading to achieve and maintain the highest level of standards across all departments throughout all points of service
  • Open and Close of business, cash reconciliation, tip-pool reconciliation and reporting
  • Delegation of FOH opening and closing checklists, as well as daily positions
  • Ensure staffing levels are accurate and sustainable
  • Ensure Venue Ambience and Presentation are aligned with the venue’s conceptual vision
  • Maintain DOH and SLA compliance at all times
  • Connect and collaborate with all members of the 5 Doyers leadership team on all operations
  • Train and develop all frontline FOH staff team members
  • Manage performance issues and mediate disputes internally
  • Ensure the health, safety and welfare of all employees
  • Allocate sufficient resources for the practicable elimination or control of workplace hazards/associated risks in order to maintain a safe working environment and safe systems of work.
  • Promptly and effectively deal with occupational injury and illness through active involvement in the return-to-work process. All incidents to be investigated and corrective action implemented.

 

Check us out at www.chinesetuxedo.com

Email your resume to [email protected]


Compensation Details

Compensation: Salary ($70,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts


Required Skills

Hospitality Management

Leadership

Strong Team Leadership

Communication

Team Leadership

Problem Solving

Training and Development

Business Growth Strategy

Time Management

Ambassador for Team Culture and Guest Experience

Organizational Skills

Customer Service

Attention to Detail

Cash Reconciliation

Customer Service Orientation

Financial Management

Team Collaboration

Delegation

Adaptability

Compliance Management

Strategic Thinking

Staffing management

Mentoring

Conflict Resolution

Safety Awareness

Compliance With Regulations

Resource Management

Workplace Health and Safety

Operational Efficiency

Employee Health and Safety

Incident Investigation

Incident Investigation and Corrective Action

Read more


View Job Description

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Chinese

Upscale Casual

Part of Tuxedo Hospitality

OUR VISION
Chinese Tuxedo aims to restore to public view the rich, cataclysmic history that has made Chinatown what it is today. Attention is being paid both to the historical elements found on both levels, including cinder blocked egresses formerly used as escape tunnels, large hinged doors and delicate columns. This means our guests are able to see these architectural details for the first time in perhaps a century. The Bar on the private dining level, is actually made from recycled wood salvaged during the renovation, amongst other unique touches.

HISTORY OF CHINESE TUXEDO
5 Doyers Street had many incarnations over the years - an Opera House, a Mahjong Den, an escape hatch for Chinese Gangs (known as the Tongs) and now finally, New York’s Best in category Chinese Restaurant.
The site has a long and storied history that is evident in the painstaking refurbishment conducted by owners Jeff Lam and Eddy Buckingham. The space at 5-7 Doyers Street was formerly the Chinese Theater (also known as the Chinese Opera House) opened by Chinatown merchant Chu Fong in 1893. In its heyday, the theater was not only an important social gathering place for the community, but also a destination for non-Chinese to show the breadth of their cultural knowledge.