Food and Beverage Manager

Location: Santa Monica, California
Reports to: General Manager of Food & Beverage

Oceana Hotel, a luxury coastal property known for its refined yet relaxed atmosphere, is seeking an experienced Food & Beverage Manager to lead and elevate our In-Room Dining, Breakfast, and Pool operations, while also supporting the successful integration and alignment of service standards with our signature restaurant La Monique.

This position plays a key leadership role in ensuring flawless daily execution, guest satisfaction, and operational excellence across all front-of-house F&B touchpoints of the hotel.

Operational Leadership

• Oversee daily operations of Room Service, Breakfast, and Pool Service, ensuring efficiency, consistency, and adherence to luxury standards.

• Maintain direct floor presence during peak periods to guide service flow, guest interaction, and staff engagement.

• Ensure that La Monique standards and philosophies are reflected across all hotel dining experiences, maintaining seamless integration between outlets.

• Monitor and maintain all OSE, china, glassware, and equipment to uphold quality presentation and service readiness.

Guest Experience & Service Standards

• Deliver an exceptional guest experience by anticipating needs, personalizing service, and resolving guest concerns promptly and professionally.

• Lead and implement F&B service training programs that focus on product knowledge, elegance of service, and Forbes/Four Seasons-level standards.

• Regularly review guest feedback to identify opportunities for improvement and innovation.

Team Leadership & Training

• Supervise, schedule, and motivate a team of servers, attendants, and bar staff across breakfast, pool, and IRD.

• Provide continuous coaching and professional development for team members.

• Foster a culture of accountability, teamwork, and pride in service.

Financial & Administrative Responsibilities

• Support the Director of Food & Beverage in budget management, cost control, and revenue optimization strategies.

• Assist in menu implementation, pricing updates, and product selection in collaboration with culinary and beverage leadership.

• Maintain accurate inventory records, staff scheduling, and payroll compliance.

Collaboration & Cross-Functional Support

• Work closely with culinary, front office, and housekeeping teams to ensure seamless coordination of in-room and pool experiences.

• Participate actively in hotel leadership meetings and contribute to ongoing operational improvement initiatives.

• Support the pre-opening and rollout of new menus, concepts, and promotions for La Monique and Oceana.

• Minimum 3 years of F&B leadership experience in a luxury or lifestyle hotel or resort.

• Proven success managing breakfast, pool, and/or in-room dining operations.

• Strong knowledge of luxury service standards, product presentation, and guest engagement.

• Excellent communication, organization, and leadership skills.

• Hands-on, detail-oriented, and adaptable to a dynamic, guest-focused environment.

• Must be available to work a flexible schedule, including weekends and holidays.