Schulson Collective is a nationally recognized hospitality group founded by acclaimed chef and restaurateur Michael Schulson. Headquartered in Philadelphia, the Collective has redefined the restaurant landscape with a portfolio of award-winning concepts that marry culinary innovation, world-class hospitality, and visionary design. With celebrated destinations including Double Knot, Harp & Crown, Sampan, Independence Beer Garden, DK Sushi, Dear Daphni, Pearl & Mary, Giuseppe & Sons, Alpen Rose, Prunella, and Bar Lesieur, the group has expanded its influence beyond Philadelphia with Double Knot Miami in Wynwood and Double Knot NYC in Manhattan. Each concept reflects a commitment to creating immersive guest experiences, blending chef-driven menus with bold design and impeccable service standards. At Schulson Collective, team members join an environment that values craftsmanship, leadership, and career growth, making it one of the most sought-after hospitality groups for top culinary and service talent nationwide.
Summary/Objective As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for greeting incoming and departing guests.
- Answers incoming calls to the restaurant and provides appropriate service.
- Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
- Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
- Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
- Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
- Candidates must be available to work nights and weekends.
- Performs other duties as assigned.
Required Education and Experience
- Prior knowledge/use of OpenTable preferred.
- Minimum one (1) to two (2) years prior experience in client-facing role.
- Strengths must include multi-tasking, problem resolution, and customer relations.
- Must have excellent written and verbal communication skills.
- Must be a team player with a strong work ethic.
- Exceptional hospitality/guest relations.
For more information on Double Knot, please visit www.doubleknotphilly.com
For more information on the Schulson Collective, please visit www.michaelschulson.com