Floor Manager

Location: Lower East Side, NYC
Schedule: Fridays, Saturdays + select weekday events
Type: Part-time

Position Overview:
We’re seeking an experienced Floor Manager / Maître D’ to lead front-of-house operations during peak service and private events. This role requires a confident, detail-oriented professional who can balance guest experience, staff coordination, and smooth nightly execution.

Responsibilities:

• Lead and oversee front-of-house service during operational hours

• Greet and seat guests, managing the flow between reservations and walk-ins

• Serve as on-site point of contact and coordinator for private bookings and events

• Communicate effectively with bar, kitchen, and management teams to maintain service timing and quality

• Monitor guest experience across the floor and proactively resolve issues

• Support and guide staff to uphold service standards and team morale

• Ensure readiness and appearance of all guest areas throughout service

• Manage closing duties and nightly reports

• Assist with seating charts, reservation adjustments, and event coordination as needed

Qualifications:

• 2+ years of experience in a leadership or Maître D’ role within a high-volume, cocktail, or fine-casual setting

• Excellent communication and organizational skills

• Strong presence on the floor and ability to manage multiple moving parts

• Familiarity with Resy or similar reservation platforms

• Professional demeanor, polished appearance, and guest-first mindset

• Availability for Friday and Saturday nights and select weekday events