Required Years of Experience
5 years
Job Details
We are seeking an experienced and passionate Service Manager to join our team at our high-end omakase restaurant. The ideal candidate will bring exceptional leadership, hospitality, and organizational skills to ensure our guests receive a seamless and memorable dining experience.
Responsibilities:-
Lead, train, and motivate the front-of-house team to deliver outstanding service
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Oversee daily operations and ensure smooth service flow
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Maintain service standards in line with fine dining expectations
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Coordinate with chefs, kitchen staff, and management for seamless communication
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Manage reservations, guest relations, and special requests
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Handle customer feedback with professionalism and care
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Support scheduling, payroll, and operational needs
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Minimum 2–3 years of management experience in fine dining (sushi or Japanese cuisine a plus)
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Strong leadership, communication, and organizational skills
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Proven ability to manage and inspire a team in a fast-paced environment
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Passion for hospitality and guest satisfaction
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Knowledge of Japanese cuisine, sake, and fine wines preferred
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Flexible availability (evenings, weekends, holidays)
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Competitive salary and performance-based incentives
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Opportunity to work with a passionate and professional culinary team
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Growth potential within an expanding hospitality group
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Staff dining benefits and training programs
Compensation Details
Compensation: Hourly ($30.00 - $45.00)
Required Skills
Ability to Train Staff
motivational skills
Operational Management
Problem Solving Skills
Attention to Detail
Ability to work in a fast paced environment
Professionalism
Flexibility
Read more
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During 2005, Chefs Nick Kim and Jimmy Lau met while working at Masa in Columbus Circle. In 2012, Chefs Kim and Lau partnered on their first solo project, Neta, to explore their modern interpretation of a traditional sushi counter; Neta opened to rave reviews including two stars from the New York Times in its inaugural year. The following year Chefs Kim and Lau announced their departure from Neta to focus on their own restaurant, Shuko. Shuko popped up in East Hampton during the summer and is now open full-time in Union Square.
