Required Years of Experience
2 years
Job Details
Altro Paradiso, opened in 2016 by chef and owner Ignacio Mattos, is inspired by the flavors, textures and warmth of Italian food and wine traditions. Located on a sunny corner across from Hudson Square, it takes cues from classic European bistros and New York’s neighborhood institutions.
Altro Paradiso is currently seeking a dedicated Host to join our team. We are looking for someone who shares our deep appreciation for exceptional cuisine, values a collaborative and team-oriented approach to service, and thrives in the dynamic nature of this role.
Host is the first point of contact for our guests and works closely with Altro Paradiso Maitre D and management teams to ensure that all guests have pleasurable dining experiences. Our ideal candidate has a gracious and accommodating approach that comes easily to them.
This position requires availability on nights and weekends
Requirements for Success
- Ability to maintain a pleasant demeanor and attitude that will foster a welcoming environment for our guests
- Desire and willingness to learn and grow
- Previous customer service experience
- Previous experience as a Host or a Maître D
- Ability to clearly, calmly, and concisely communicate
- Experience using Resy or a similar platform
- Ability to keep the flow of service
- Ability to work in fast paced environments
Guest Service
- Ensures all guests consistently receive courteous and efficient service
- Responds positively and promptly to customer concerns and complaints
- Communicating any food allergy or special nutrition needs to kitchen staff
- Maintain a welcoming and orderly restaurant environment
- Builds relationships with repeat guests
Company Values
- Understand that we require a positive and respectful attitude in the workplace
- Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.
Benefits
- Medical, Dental and Vision insurance for full time employees
- Commuter Benefits
- Perconal Paid Time Off
- Discounted Gym Membership
- Dining Discounts in all Mattos Hospitality restaurants
- Wellness Program
- Employee Assistance Program
Physical Demands
- The physical demands for this position are seeing, hearing, speaking, reaching, standing for long periods, bending, and moving intermittently during working hours.
The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
At Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement.
We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws
Compensation Details
Compensation: Hourly ($24.00 - $26.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program
Required Skills
Excellent Communication Skills
Strong interpersonal skills
Teamwork
Ability to Handle Stressful Situations
Excellent Interpersonal Skills
Adaptability to Changing Environments
Adaptability in a Dynamic Environment
Collaboration
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Part of Mattos Hospitality
Located on a bright downtown corner, Altro Paradiso serves chef-owner Ignacio Mattos' light, satisfying takes on Italian cuisine: a beloved fennel salad with provolone cheese, arancini dipped in Calabrian chili oil, and house-made candele cacio e pepe, to name but a few classics. Though Altro frequently ranks among the best places to eat in New York City, it's a pretty laid-back place that tends to attract quite a few regulars from the neighborhood.
