Host

Pascual, part of The Popal Group, is a refined yet inviting destination in the heart of Washington, DC, celebrating elevated dining, thoughtful design, and genuine hospitality. Our team takes pride in delivering warm, attentive service and creating memorable moments that reflect both precision and personality.

We are seeking an experienced and gracious Host/Maître D’ to lead the first and most lasting impression of our guest experience. This individual will be responsible for managing reservations, greeting and seating guests, coordinating the flow of service, and working closely with management to ensure every detail reflects the standards of Pascual.

The ideal candidate embodies calm professionalism, natural warmth, and exceptional communication skills. They have a passion for creating seamless experiences and understand that hospitality begins the moment a guest walks through the door. This role is essential to maintaining the rhythm of service and the welcoming spirit that defines Pascual.

Responsibilities:

• Warmly greet and seat guests, managing the flow of the dining room and bar.
• Oversee reservations, waitlists, and walk-ins using our reservation system.
• Maintain an organized and efficient seating chart to maximize guest experience.
• Communicate effectively with servers and bartenders to ensure smooth service.
• Assist in coordinating special guest requests, private dining arrangements, and VIP experiences.
• Provide knowledgeable recommendations on menu offerings, including wine pairings.
• Ensure a welcoming and polished front-of-house appearance at all times.
• Handle guest inquiries, feedback, and concerns with professionalism and poise.
• Assist with opening and closing duties, ensuring the restaurant is ready for service.

Qualifications:

• Prior experience as a host, Maître D’, or in a similar front-of-house role is preferred.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.
• A warm, welcoming demeanor and polished professional appearance.
• Passion for food, wine, and hospitality.
• Familiarity with reservation management systems is a plus.
• Ability to remain calm under pressure and handle guest interactions with grace.

Physical Requirements:

• Ability to stand for extended periods and lift up to 30 pounds.
• Ability to work long hours, including nights, weekends, and holidays as required by business needs.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance

Shift:

8-10 hour shift, including evenings and weekends