Required Years of Experience
1 year
Job Details
Major Food Group is hiring experienced Hosts to join our team at Sadelle's Coconut Grove!
Sadelle’s is a modern ode to New York’s classic tradition of all-day dining. Since opening its first location in the heart of SoHo in 2016, the brand has reached iconic status thanks to its urbane, celebratory atmosphere and a menu of hits, including the best bagels in America.
RESPONSIBILITIES:
- Greets and seats guests, presents menus to guests, informs them of special catch and soups.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Takes names on a waiting list.
- Runs the floor plan board.
- Observes tables and keeps track of clean, dirty and occupied tables.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at the host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Performs other duties as directed.
REQUIREMENTS:
- Experience in a high volume, upscale restaurant preferred but not required
- Previous customer service experience strongly preferred
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
- Positive and enthusiastic attitude
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($16.00 - $20.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Customer Service
Strong Communication Skills
Customer Service Orientation
Ability to Multitask
high volume restaurant experience
Attention to Detail
Customer Oriented Mindset
Flexibility in scheduling
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Part of Major Food Group
Sadelle's is a New York bakery and restaurant from Major Food Group located in the heart of SoHo. The restaurant is open for breakfast, lunch and dinner. For breakfast and lunch, Sadelle's features quintessential appetizing selections like sliced-to-order salmon and sturgeon, chopped salads, and other New York classics. Every night, Sadelle's transforms from a bakery into a fantastical brasserie that is illuminated solely by candlelight. Sadelle's dinner menu emphasizes fish preparations, along with other classic dishes and freshly baked bread. The restaurant also specializes in traditional Russian caviar and vodka service.
The bakery highlights one of New York's greatest food traditions—the bagel. Our hand-rolled bagels, pastries and breads are made fresh on-site throughout the day in a glass-enclosed bakery, located in the center of the dining room. Sadelle's bagel and bakery program is the creation of master baker and co-owner Melissa Weller.
