Maitre D

About Us

The Weather Room Bar and Café is part of the newly reimagined Top of the Rock experience at Rockefeller Center—one of New York City's most iconic landmarks. Located on the 67th floor, our venue blends breathtaking views with a distinctly New York food and beverage program, inspired by the city’s energy and creativity.

Named after the historic Doppler radar once operated by the National Weather Service atop the building, The Weather Room is a place where hospitality meets altitude. Our team delivers elevated service in a setting that celebrates local flavors, inventive cocktails, and a curated wine list that bridges classic and contemporary.

Whether it’s morning coffee above the skyline or evening cocktails as the city lights up, we create memorable moments for guests—and a dynamic, inspiring workplace for our team. If you're passionate about hospitality, thrive in fast-paced environments, and want to be part of something truly unique, we’d love to meet you.

Position Summary

As the Maître D' at The Weather Room, you will be the face of our elevated guest experience—welcoming visitors to one of New York City's most iconic destinations. This role is ideal for a hospitality professional who combines grace, confidence, and precision in managing guest flow and setting the tone for exceptional service.

You will oversee the guest arrival experience, manage seating, train and oversee our host team, and coordinate with the service team to ensure timely service. With a deep understanding of hospitality and a passion for creating memorable moments, you’ll help maintain the rhythm of the room while embodying the warmth and professionalism that defines The Weather Room.

This is a leadership role that requires excellent communication, poise under pressure, and a commitment to delivering high-touch service in a fast-paced, high-profile environment.

Candidates must be available Wednesday-Saturday evenings to be considered.

Job Duties & Responsibilities

• Serve as the first point of contact for guests, providing a warm, professional, and memorable welcome
• Manage ticketing, reservations, walk-ins, and guest flow to optimize seating and ensure timely service
• Coordinate with the service team to maintain smooth pacing and table turnover throughout service
• Monitor dining room activity and adjust seating plans as needed to support operational flow
• Handle guest inquiries, special requests, and service recovery with discretion and care
• Maintain a polished appearance and uphold high standards of hospitality and professionalism
• Lead the host team by setting expectations, modeling best practices, and maintaining a calm, confident presence
• Train and mentor hosts and support staff in guest service, seating systems, and floor operations
• Provide ongoing feedback and coaching to ensure consistency and excellence in guest interactions
• Collaborate with management to support VIP service, private events, and high-profile visits
• Ensure the host stand and entrance areas are clean, organized, and welcoming at all times
• Use reservation and POS systems to track guest preferences and enhance future visits
• Contribute to a positive team culture by fostering communication, accountability, and mutual respect

• Minimum 2 years’ experience in a guest-facing hospitality role, preferably in a high-volume or fine dining environment
• Prior experience managing reservations and guest flow using platforms such as Resy or OpenTable preferred
• Familiarity with Toast POS is a plus
• NYC Food Handlers Certificate required within 30 days of hire
• Leadership experience in training or mentoring front-of-house staff is strongly preferred

• Able to lift and carry up to 15 lbs as needed
• Fluent in both written and spoken English; additional languages are a plus
• Able to work a flexible schedule including evenings, weekends, and holidays based on business needs
• Ability to walk, stand, and move throughout the venue for up to eight (8) hours per shift
• Able to maintain and enforce all health, safety, and sanitation regulations
• Comfortable working in a fast-paced, high-profile environment with a focus on grace under pressure