About Nettare
Nettare is a dynamic bar and restaurant located in the heart of Ukrainian Village, Chicago. Our mission is to create a singular, intimate guest experience in which our chef-driven cuisine and curated beverage program are seamlessly integrated and play off of each other. We are dedicated to building a sustainable, supportive, and successful work environment.
You will join an experienced and dedicated team and report directly to the General Manager (GM). This is a vital, hands-on role for an experienced service professional ready to step into leadership without leaving the action of the dining room floor.
What You'll Do: Key Responsibilities
As the Service Captain, you are the ultimate hospitality professional and the direct steward of the guest experience. This is a highly active, floor-based role that combines serving tables with service leadership.
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Lead the Guest Experience: Own the entire guest journey from arrival to departure. This includes taking your own section of tables while modeling and maintaining the highest standard of integrated food and beverage service.
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Decisions on the Fly: Serve as the go-to leader for the Front of House (FOH) team, demonstrating comfort in a fast-paced environment and making swift, effective on-the-spot decisions to resolve service issues and ensure seamless flow.
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FOH Training and Execution: Work closely with the General Manager (GM) to implement established service standards. You will be responsible for setting the tone for each shift, running pre-shift meetings, and providing in-the-moment coaching to the service staff.
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Operational Support: Assist the GM with FOH administrative duties as needed, including opening/closing procedures, daily reporting, and managing reservations/table assignments.
What We're Looking For: Qualifications
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Proven experience (2+ years preferred) as a highly experienced server or Service Captain in a fine-casual or chef-driven environment.
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Exceptional comfort and proven ability to manage tables and deliver high-touch service in a fast-paced environment.
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Demonstrated ability to think critically and make effective, decisive choices on the floor to enhance the guest experience and support the team.
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A strong, demonstrable knowledge of food, wine, spirits, and integrated service.
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An inherent passion for hospitality and a willingness to embrace our core values of work/life balance and collaborative leadership.
Why Join Nettare? Our Unique Commitment
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Action-Oriented Leadership: This is a leadership role where you remain connected to the best part of the job—the guest interaction—while having the authority to make key decisions.
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Sustainable Culture: Work in an environment that is genuinely committed to work/life balance and a collaborative, supportive team dynamic.
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Growth Potential: Report directly to the General Manager, offering clear mentorship and development opportunities for future leadership roles.
Ready to lead the service experience at Nettare?
