Assistant General Manager

Llama Inn is a Modern Peruvian Restaurant located in Williamsburg Brooklyn. We combine traditional Peruvian flavors and techniques and reinvigorate the style within our New York environment. New York Times 2 Star Review, 4x Michelin Bib Gourmand, NYMag 4 stars. Our top of the rank bar program infuses the flavors of Peru into culinary cocktails with a deep focus on Latin American spirits. While our food program lies somewhere between classic Peruvian and updated and re-imagined Latin cuisine. We are hip and fun restaurant that day by day tries to push the bar just a little bit higher to what it means to be a Brooklyn Restaurant.

We are now looking to add another team member to help build our team and the restaurant to new heights. with a service-oriented Assistant General Manager to join our team in Brooklyn.

Day to Day:

• Preparing for service and trouble shooting any day of concerns
• Evaluating labor for the day as it relates to the book
• Maximizing the book and having clear points of actions for the host for the day
• Supporting GM in financial, service, and staff related projects as assigned
• Creating an educational pre-shift to encourage growth and sales
• Work the floor, shmoos guests, & trouble shoot complaints
• Close the shift: assure all daily tasks for staff are complete, check the sales and run a daily report, evaluate the needs for the following day.

Qualifications:

• Minimum of 2-3 years’ experience in full-service restaurant management as either a service manager, AGM, or formal dining restaurant manager
• High volume experience of 200-300 covers per night preferred 
• Proven leadership ability and track record, especially as it pertains to managing hourly employees
• Mid to strong cost analysis skills as it relates to labor, COGS, CGS, & Comps; with the eagerness to learn more.
• Experience with scheduling
• Latin restaurant experience is a plus
• Knowledge and experience with our various systems is preferred (Toast, Resy, Hotschedules)
• Ability to effectively manage a team and delegate responsibilities 
• A keen sense of ownership, attention to detail and follow through

Beer Knowledge

Restaurant Management

Wine Service

Leadership

Conflict Resolution

Cost Analysis

Customer Service

Events Management

High Volume Service

Attention to Detail

Food and Beverage Pairing

Problem Solving

Recruiting

Financial Management

Reservation Management Platforms

Staff Management

Team Development

Training and Education

Wine Knowledge

POS Systems

Knowledge of Restaurant Systems (Toast, Resy, Hotschedules)

Food Safety Knowledge

Latin Restaurant Experience

Scheduling

Team Management

Food Handler Certification