Food Runner

About Us: 

Join us and be part of an innovative and dynamic team at our kitchen in New Orleans! 

The Runner position is a critical part of our team, playing a key role in ensuring an exceptional experience for our guests. 

Job Details: 

Key Responsibilities: 

• Ensure orders are packed and prepared accurately and quality checked.
• Deliver food orders to customers quickly and accurately, using foot, scooter, or e-bike as required.
• Ensure orders are delivered to the correct delivery location in the correct delivery mode (i.e. room service vs. off premise).  
• Uphold sanitation and food safety principles.  
• Maintain cleanliness of work areas as well as guest areas.   
• Complete daily checklists for specific role responsibilities. 
• Follows daily opening and closing runner duties set by the Manager.  
• Waste management.  
• Log pertinent waste and production information daily.  
• Handle the kitchen phone to assist guests.  
• Relays necessary guest concerns/feedback to management effectively to ensure quality control and guest satisfaction.   
• Works hand in hand with managers, other runners, cooks and hotel staff in a safe, respectful manner.  
• Following all company policies and procedures. 

Job Qualifications:   

• Experience in a similar role within a fast-paced restaurant environment.
• Understanding of hygiene and safety protocols and standards. 
• Be able to walk and stand during entire shift/ long periods of time. 
• Multi-Tasking abilities. 
• Good oral communication skills.
• Ability to remain calm and professional in a fast-paced work environment. 
• Be able to lift up to 30 lbs. 
• Be able to stand and walk around throughout an 8-hour shift. 
• Food Handlers/Serve Safe certification is a plus. 
• Weekend availability required.