Required Years of Experience
2 years
Job Details
- Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
- Learn and grow within a diverse multi-outlet property.
- Exceptional health benefits package and 401(k) with company match.
Key Accountabilities
- Responsible for all activities within the outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence.
- Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
- Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
- Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
- Utilize the POS and HOTsos systems as per policies and procedure in place.
- This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.
General Requirements
- Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
- In depth understanding of various cuisine, wines, and pairings.
- Relevant professional qualifications (eg. Hospitality, Business, Marketing)
- Ability to speak English fluently, additional languages would be highly advantageous.
Benefits We Offer
- 10 vacation days per year
- 9 paid holiday days per year
- 5 Chicago Paid Sick Leave days per year
- 5 Chicago Paid Leave days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 80% company-paid medical, dental and vision coverage
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $60,000-65,000 per year.
Compensation Details
Compensation: Salary ($60,000.00 - $65,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Budgeting
Leadership
Team Management
Customer service excellence
Business Management Knowledge
Staff Scheduling
Time Management
Wine Service
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Luxury Hotel
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Part of The Peninsula Hotels
The Peninsula Hotels group has a unique identity among the world’s leading hotels. Established in 1928, we now operate prestigious luxury properties in ten major cities. These include the flagship in Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila, and Paris with London under development. Peninsula is a living legend, the name synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage.
The Peninsula Chicago is honored to be recognized as part of the '2017 Travel + Leisure World's Best Awards.' Each year, the readers of Travel + Leisure, the largest travel magazine brand in the United States, vote for their favorites in all things travel in their 'Worlds Best Awards' survey. The hotel is delighted that the readers have voted The Peninsula Chicago as the 'Best Hotel in Chicago' for 2017.
Awards / Distinctions
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