Beverage Manager

The Beverage Manager is responsible for helping shape, maintain, and promote the beverage programs. 

Beverage Manager responsibilities include (but are not limited to):

• Bar and Wine program management.
• Purchasing and Weekly/Monthly Inventory.
• Beverage Program Cost Control. 

• Providing a dynamic training program to educate and engage the team to confidently speak about the beverage program.
• Leading the front of house team, before, during and after service - making sure that the team is prepared and ready before, focused and performing during, and constructively looking for opportunities for improvement afterwards.
• Managing the floor, including touching tables, monitoring the door, running food, overseeing staff, assisting with beverage service, and working as a liaison between the kitchen team and front of house staff to ensure smooth service. The Beverage Manager will help to orchestrate the flow of service in the dining room and will be integral in creating a memorable experience for our guests.
• Assisting with menu updates and menu printing.
• Opening manager duties, including restaurant walkthrough to ensure the restaurant is ready for service, preparing daily opening email to leadership team, making staffing adjustments according to business levels, conducting pre-shift meetings with staff, etc.
• Closing manager duties, including: writing daily recaps, reconciling closing banks, filling out all daily financial reports, reviewing and approving timecards, final restaurant walkthrough (and ensuring that the team has performed all closing duties properly), etc.
• Handling and managing guest opportunities and solving problems as necessary.
• Helping to oversee guest relations – working in tandem with the host team, maintaining detailed notes for our guests, building rapport with returning guests, etc.
• Summarizing trends on guest feedback, following up with team members regarding negative feedback, and highlighting team members that receive positive feedback.
• Coaching and mentoring team members and cultivating an environment of development and continued education of our staff.
• Assisting in the management of front of house team members, including: recruiting, hiring, scheduling, training new hires, and reviewing.
• Assisting in the creation and implementation of systems and procedures for maintenance and operational efficiency (e.g. opening and closing sidework checklists for the bar team).
• Assisting in the creation and upkeep of beverage training materials.
• Being fully aware of vendor relationships and routine maintenance that pertain to the overall success of the restaurant.
• Ensuring all health and safety standards are upheld by enforcing high sanitation standards.
• Effectively communicating and providing direction to the team, prioritizing tasks and managing demands, so that all daily tasks are completed in a timely and seamless manner.
• Meeting with and coordinating with both front and back of house managers to be aligned with the overall goals and objectives of the restaurant and having a strong working knowledge of the financial demands of the operation.

Qualified candidates must be energetic, enthusiastic, and have a great attitude, as well as:

• Extensive overall beverage knowledge, from wines, spirits, beers, and non-alcoholic offerings.
• Passion for creating an incredibly memorable guest experience through service and hospitality
• Possess exceptional floor presence
• Ability to handle multiple tasks in a fast-paced work environment effectively without losing focus on priorities and while maintaining a high level of quality
• NYC Department of Health Food Protection Certification and a strong understanding, compliance, and enforcement of all best practices and procedures to maintain excellent restaurant hygiene conditions
• Proficient in Microsoft Office and/or Google Workplace
• Knowledge of Adobe InDesign is a plus. 
• Knowledge and/or experience with Korean food & beverage is a plus but not required