Required Years of Experience
2 years
Job Details
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalize on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:
- Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.
- Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.
- Act like owners – taking charge, leading by example and an immense sense of pride in our work.
- Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.
LOCATION
This position is located in Aman New York in New York City.
THE POSITION
The Server maintains all dining room environment and equipment clean and tidy, anticipates guests’ needs and addresses them accordingly in order to totally delight them
RESPONSIBILITIES
- Checks assigned station before, during and after shift for proper set up and cleanliness
- Responsible for the completion of designated side work checklists (both opening and closing)
- Busses tables and re-sets tables for the next guest. Picks-up clean linen for service and drops-off soiled linen for washing to determined area
- Always provide excellent service to all our guests
- Assist Guest courteously and efficiently
- Maintain the dining room and station clean at all the time
- Keep chairs and banquettes clean and clear of debris
- Handle customer requests in a timely manner
- Set upside station with sugar bowls, water pitches, bread, and butter etc. as established in the side work sheet
- Make sure that all silver is polished and spotless
- Follow the cleaning program for the restaurant established in the side work sheet
- Upkeep and clear tables between courses throughout the meal
- Delivery of food from kitchen to guest’s tables, including tray service
- Assist in setting up tables according to floor plan
- Anticipate guest needs, as to where guests will never have to ask for anything
- Attend all food and beverage training classes when requested to
- To wish every guest a warm farewell and thank them for coming
- Setting and maintaining the dining room environment and material perfectly clean
- Must make sure to offer bread and butter to every guest
- Must be aware at all times what type of water each guest in his/her station is drinking
- Make coffee, tea, and hot beverages for guests
- Place all to go food in appropriate containers
- Responsible for keeping the dining room floors free of debris and spilled liquids
- Responsible for resetting all tables to our standard throughout the shift
- Following the posted opening and closing duties and side work sheet
- Attend daily pre meal/communication meeting
- Attend monthly department meeting
- Generate a good atmosphere
QUALIFICATIONS
- Reading, writing and oral proficiency in the English language
- Willing to work a flexible schedule and holidays
- Be a self-motivator and motivator of others
- Work in a safe, prudent, and organized manner
- Have good knowledge of food and beverage preparations
- Be able to relate to all levels of guests and management
- Have a minimum of 2 years’ experience in a similar position
- Have the ability to handle multiple tasks at one time
- Have excellent communication and organization skills
- Maintain a clean and healthy personal hygiene and grooming
- Be able to consistently delight and satisfy our guest
- Have the ability to handle guest requests in a detailed manner
- TIPS and ServSafe Certified
- Experience in Japanese dining highly desirable
PT or FT Server with Weekends available with mix of AM/PM shifts
Compensation Details
Compensation: Hourly ($16.50)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Attention to Detail
Customer Service Orientation
Teamwork
Adaptability
Problem Solving Skills
Time Management
Interpersonal Skills
Positive Attitude
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Gallery
Open Jobs From Nama at Aman New York by F&B 575
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Japanese
Fine Dining, Upscale Casual
Part of Aman New York
Aman’s Japanese restaurant concept, Nama, brings the unique washoku heritage to Aman New York.
Meaning ‘raw’, Nama combines the principles of washoku
(the Japanese culinary tradition now recognised on Unesco’s
Intangible Cultural Heritage list) with the finest seasonal
ingredients available locally. Nama’s exquisite dishes are
thus true to the age-old preparation techniques of the
Japanese kitchen, but imbued with a strong sense of place.
Although the approach of the Nama kitchens remains consistent across the world – the freshest produce of the season, simply and beautifully prepared – its menus are shaped by the locale.
