Role: Team Member / Register
Location: New York City, NY
Company: Brown Bag Sandwich Co.
Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. We are looking for a team member who can be a voice in the room, engage customers, cross-train with food prep as needed, and take accountability for crafting the best possible customer experience.
A key part of this role will require guest-facing interaction, on a consistent basis.
Key Responsibilities:
- Ring up customers on the register throughout service
- Expo on an as-needed basis to direct the order flow of tickets coming in
- Efficiently wrap, bag, and hand-off sandwich orders to customers or delivery drivers in accordance with the ticket order flow
- Manage quality control of food as sandwiches are passed to you
- Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc
- Open & close cash drawer on an as-needed basis
- Understand stock levels of product and marking items OOS on the POS accordingly
- Provide excellent customer service by engaging with customers in a friendly and professional manner
- When it gets busy, jump in to prepare and assemble sandwiches according to company recipes and customer requests
- Memorize the menu in order to provide information about products to customers
- Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product)
- Contribute to preparation on an as-needed basis
- Work efficiently in a fast-paced environment, handling multiple orders simultaneously.
- Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed.
Qualifications:
- Availability to work 25-35 hours per week (10:30am-4:30pm)
- Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.)
- Have worked a POS system (Toast is a plus)
- Experience communicating with guests in a fast-paced setting
- Experience on the cash register & cash handling
- Experience with a meat slicer and knife skills is a plus
- Friendly, outgoing, and customer-oriented attitude.
- Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something.
- Ability to work well under pressure and multitask effectively.
- Basic understanding of food safety and sanitation practices.
- Excellent communication and teamwork skills.
What We Offer:
- Opportunity to be a part of a unique and innovative food concept in NYC.
- Competitive pay and potential for growth within the company.
- A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve.
- Employee discount
- PTO accrual (after 3-months)
Hours & Pay:
- 25-35 hours per week
- Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.)
- $20-22 (includes tips)
