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Maitre D
Maple & Ash - Chicago
8 W Maple St, Chicago, IL 60610
Maple & Ash - Chicago hiring Maitre D in Chicago, IL

Maple & Ash - Chicago hiring Maitre D in Chicago, IL

Maitre D

Maple & Ash - ChicagoMore Info

8 W Maple St, Chicago, IL 60610
Full Time • Hourly ($15.00) plus tips
Expired: Nov 1, 2025

Sorry, this job expired on Nov 1, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

4 years


Job Details

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles:

  • Generosity: Always give more, exceed expectations.

  • Excellence: Deliver exceptional work with unmatched expertise.

  • Fun: Love what you do, laugh often, and enjoy the journey.

  • Fail Fast: Learn from mistakes, adapt, and keep improving.

As our Maître D’, you are the heartbeat of the guest experience—the warm welcome, the seamless flow, the final goodbye that leaves a lasting impression. You’re the face of the restaurant and the guardian of its ambiance. We’re looking for a poised, intuitive leader who knows how to manage a door like a maestro conducts an orchestra. You thrive on the energy of a busy room, have a sharp eye for detail, and can charm a first-time guest or VIP regular with equal finesse. 

What You’ll Do 

  • Be the first and last face guests see—welcoming them with warmth, sending them off with grace.
  • Read the room: Match guests with the right server or captain, set the tone, and maintain a fluid floor.
  • Orchestrate the vibe: Manage lighting, music, and temperature to ensure an elevated, dynamic ambiance.
  • Oversee and train the host team with the basics of service etiquette and hospitality standards.
  • Prepare and lead pre-shift: Print OpenTable/SevenRooms reports and flow charts to ensure smooth execution and accurate guest communication.
  • Collaborate with reservationists to create custom menus and flag special occasions, dietary notes, and VIP profiles.
  • Partner with Events, Culinary, and FOH teams to manage large parties, special builds, and Bocuse-level experiences.
  • Maintain VIP access, concierge relationships, and investor connections with polish and professionalism.
  • Track and manage outreach ROI, and build relationships with residential buildings, retailers, and corporate offices to drive new guest acquisition.
  • Stay on top of tech tools: Manage and maintain SevenRooms/OpenTable guest profiles, availability, capacity, and trend data. 
Benefits
  • Health Care Benefit - Medical, Dental & Vision coverage
  • Accident Insurance
  • Paycheck Protection
  • Life Insurance
  • Employee Assistance Program + additional resources
  • Discounted monthly membership to all FFC locations
  • Dining Benefit at all Maple Hospitality Group locations
  • Discounted Parking (when applicable)
  • Travel & Growth Potential
  • Staff Meals
  • Progressive Paid Time Off
  • Employee Referral Program

Compensation Details

Compensation: Hourly ($15.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program


Required Skills

Leadership

Customer Service

Attention to Detail

Adaptability

Communication Skills

Team Management

Event Coordination

Problem Solving

Relationship Building

Time Management

Organizational Skills

Creativity

Interpersonal Skills

Strategic Planning

Sales Skills

Read more


View Job Description

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Part of Maple Hospitality Group

Company Overview:
Maple & Ash is an innovative take on the traditional steakhouse—mixing modern aesthetic with authentic service to deliver classic wood- fired dishes. With a sumptuous menu crafted by two- Michelin- Star Chef Danny Grant and a 5,000 bottle wine program named one of “America’s Best” by Wine Enthusiast, Maple & Ash finds a way to celebrate every moment. It’s more than just a restaurant, it’s an experience.

We are a team of determined innovators who value hard work, loyalty and respect. We are a tight-knit family who shares everything. We laugh a lot (and sometimes cry), we are serious about having fun and we are just as serious about doing things the right way. We welcome change, challenges, and new ideas because we know that they will help us grow. We value honesty and being able to admit when we are wrong. Our standards are high and our goals are astronomical.

Awards / Distinctions
2023
2022
2021
2020