Sommelier

Role: Floor Sommelier

Location: New York City (One Fifth)

Reports to: Wine Director, General Manager, Assistant General Manager and Floor Manager

Position Summary

The Floor Sommelier is a guest-facing role at Golden Steer NYC, ensuring every table experiences world-class wine service as part of the timeless steakhouse tradition. You’ll work the dining room floor—not behind a desk—guiding guests through our wine program, assisting with service, and supporting the team with all floor duties. With deep wine knowledge, polished hospitality, and a collaborative spirit, you’ll elevate the guest experience while contributing to smooth service across the room.

Key Responsibilities

• Guest Wine Guidance: Recommend and pair wines to enhance the dining experience, balancing guest preferences with menu highlights.
• Tableside Service: Present, open, and pour wines with precision, elegance, and consistency.
• Guest Engagement: Educate guests on wine selections, vintages, and pairings in a polished but approachable style.
• Team Collaboration: Support servers, bartenders, and managers by assisting with service duties beyond wine, including food running and guest care.
• Service Excellence: Uphold Golden Steer’s standards in pacing, timing, and polished hospitality.
• Salesmanship & Personality: Use expertise and confidence to upsell wine and beverage selections, enhancing both guest experience and revenue.
• Cellar & Inventory Support: Assist in maintaining par levels, organizing storage, and ensuring wines are service-ready.
• Cleanliness & Organization: Maintain polished glassware, tools, and work areas; follow sanitation protocols at all times.

Golden Steer Core Values (How We Win)

• Championing Character: Treat guests and teammates with respect; remain calm, clear, and approachable under pressure.
• Consistency Breeds Excellence: Execute wine service and guest interactions to the same high standard every time.
• Going the Extra Mile: Anticipate guest needs, support your teammates, and help create unforgettable dining experiences.

Experience & Qualifications (Must-Haves)

• 2+ years of sommelier or advanced wine service experience in an upscale, high-volume restaurant.
• WSET Level 2+, Court of Master Sommeliers certification, or equivalent professional training preferred.
• Strong knowledge of wine regions, vintages, and pairings; spirits and cocktail knowledge a plus.
• Polished tableside demeanor and ability to communicate with both casual and expert wine drinkers.
• Team-oriented approach—willing to assist in non-wine duties to ensure smooth service.
• English required; Spanish a plus.

Operations & Compliance

• Uphold NYC DOH sanitation standards and execute responsible alcohol service at all times.
• Follow allergy and cross-contact protocols with care.

Teamwork & Culture

• Be guest-focused, approachable, and present on the floor at all times.
• Collaborate with servers and managers to deliver seamless service.
• Represent Golden Steer with professionalism, humility, and pride.

Physical & Scheduling Requirements

• Stand and move swiftly for 8–10 hours.
• Lift and carry wine cases (up to 40 lbs).
• Nights, weekends, and holidays required.

Compensation & Benefits

Hourly rate plus tips, benefits, and opportunities for growth within a chef-driven, classic steakhouse culture. Final compensation commensurate with experience.

To Apply

Please submit your resume.

Equal Opportunity

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We are committed to cultivating a diverse and inclusive workplace where everyone feels valued and respected.

Golden Steer Steakhouse — New York • One Fifth Avenue