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Service Manager
Tapville Social - Jersey City
30 Mall Dr W, Jersey City, NJ 07310
Tapville Social - Jersey City hiring Service Manager in Jersey City, NJ

Tapville Social - Jersey City hiring Service Manager in Jersey City, NJ

Service Manager

Tapville Social - Jersey CityMore Info

30 Mall Dr W, Jersey City, NJ 07310
Full Time • Salary ($50k - $60k)
Expired: Oct 28, 2025

Sorry, this job expired on Oct 28, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

At Tapville, the customer experience reigns supreme, and that's not just lip service. Tapville team members are cheerful, reliable, attentive, and conscientious team players. And they're down with our core mission: To create a welcoming, friendly environment where folks can enjoy good beer and wine alongside great food, free of distractions.

Job Summary

Tapville Social Service Managers (SMs) or Front of the House Managers are responsible for general FOH oversight and operational tasks, as well as ensuring the successful delivery of a simple, hassle-free guest experience. SM’s actions align with Tapville's Core Values and coach team members to meet all Tapville Social operating and service standards.

Job Duties

  • Participates in the community as a representative of Tapville’s Core Values
  • Execute all Tapville Social brand operating and Five-Star Service standards
  • Ensure guests receive Tapville's Five-Star guest experience; seeks management to follow up on any issues and complaints to maximize guest satisfaction.
  • Demonstrates and reinforces leadership behaviors necessary to gain team members’ loyalty, satisfaction, and pride
  • Effectively assist management in creating schedules for team members in advance to allow team members to schedule their personal life accordingly and provide sufficient restaurant coverage
  • Opens and closes the restaurant ensuring appropriate housekeeping and presentation standards are adhered to following established procedures and checklists
  • Assist management in monitoring inventory and ensuring products are adequately stocked
  • Complies with all policies and procedures, current federal, state and local standards, guidelines and regulations as directed by the General Manager
  • Assist in recruiting and onboarding new team members
  • May perform other duties as assigned

Skill Requirements

  • High School Diploma or High School equivalency is required. Bachelor's Degree preferred.
  • One to three years of experience in a restaurant environment with at least one year of management experience preferred
  • Ability to communicate professionally verbally and in writing, with the public and with team members
  • Ability to read and write English
  • Ability to perform basic math skills, analyze data and draw conclusions from the information at hand
  • Ability to maintain composure and poise under pressure
  • Strong computer knowledge and ability to learn new software programs
  • ServSafe Management, Allergen, and Basset certification

Physical Requirements

  • Able to work 55 hours per week
  • Able to stand for the entire workday
  • Able to move about on foot to accomplish tasks. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards

Compensation Details

Compensation: Salary ($50,000.00 - $60,000.00)


Required Skills

Team Leadership

Customer Service Orientation

Conflict Resolution

Time Management

Adaptability

Attention to Detail

Problem Solving

Inventory Management

Coaching and Mentoring

Scheduling Skills

Community Engagement

Operational Oversight

Data Analysis

Physical Stamina

Compliance Awareness

Recruitment and Onboarding

Read more

View Job Description

Open Jobs From Tapville Social - Jersey City

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OPENING SOON

American

Casual Dining, Bar / Lounge

Part of Tapville Social

At Tapville, we value spending precious time with friends & family. We exist to make your experience more pleasurable and experiential— eliminating pain points of traditional contemporary hospitality establishments.
Order a menu item at your convenience from a table-tablet, experiment by sampling various craft libations from our self-pour taps, and use our express check-out when your visit is over.

Enjoy an extensive list of craft libations that include rotating varieties of craft beer, wine and hand-crafted cocktails. We serve American classic menu items that are approachable, with an ingenious twist— recreating favorites with unique ingredients and flavors.

Server