Have you ever dreamed of joining a very successful, amazing international restaurant company where food is front and center? With 65 restaurants worldwide in locations such as San Francisco, Barcelona, Buenos Aires, Lima, Paris, Dubai, Doha, Gaston Acurio knows how to run restaurants and create a culture where food and service is of utmost importance. Join our group of professionals and become an integral part of our team.
La Mar San Francisco has been in business since 2008. We have a great location, beautiful views, and are looking for someone who is curious, wants to grow, and learn about new cuisines. If you want to learn from the best, are a self starter, dynamic problem solver and like to be busy, we are the right place for you.
About us:
Acurio Restaurantes' mission is to serve the best authentic Peruvian food and promote Peruvian culture in a fun and comfortable environment. We strive to offer service that is genuine, attentive, and knowledgeable. We believe in treating our guests, staff, and suppliers with respect and dignity. By meeting these objectives, we will succeed in efficient and profitable operations.
We are looking for a Server to join our team!
Servers are responsible for creating memorable experiences for our guests through genuine hospitality. Essential responsibilities include, but are not limited to: greeting and taking food and drink orders, and assisting with Busser, Food Runner and Barista duties as directed. A friendly, accommodating demeanor, as well as an ability to multitask, are essential for success in this position.
Essential Functions
- Greet and seat guests in a friendly and efficient manner
- Take food and drink orders accurately and promptly
- Enter orders in the Toast POS system
- Safely and effectively transport food or beverages to a table of three in a single trip
- Ensure guest satisfaction by providing excellent service and addressing any concerns
- Clear and reset tables for the next guests
- Assist with bussing duties as need
- Upsell menu items and promote specials to increase sales
- Stock/restock appropriate areas of the dining room with glassware, ice and supplies
- Available to work a variety of hours, days and shifts, including weekend
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
- Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques and present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
