Required Years of Experience
2 years
Job Details
The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality. Everything on the menu is designed to be shared, with the focus on food and fun, not formality.
As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general.
These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.
RESPONSIBILITIES:
- Anticipate guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Receive and greet members guests; assist with seating if necessary.
- Check tables throughout service times for guest satisfaction, and resolve guest issues.
- Maintain knowledge of menu and presentation standards and sound knowledge of food and beverage preparation techniques
REQUIREMENTS:
- Minimum of 2-3 years as a Captain in an upscale, high volume restaurant required
- Minimum of 2 years in a Michelin recognized restaurant preferred
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, Word and Excel.
BENEFITS
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
- 401k Plan with Employer Contribution
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($16.50) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
POS Systems
Strong Communication Skills
Customer Service Orientation
Attention to Detail
Team Collaboration
Problem Solving Skills
Time Management Skills
Ability to work in a fast paced environment
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Part of Major Food Group
The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality. Everything on the menu is designed to be shared, with the focus on food and fun, not formality.
The Lobster Club is the first restaurant in America to be designed by world renowned architect Peter Marino. Peter has designed, commissioned, and selected every item in the room, from the uniforms and floors, to the original Picasso Plates and Marino-designed Picasso inspired sculptures, to the chopsticks and bar stools.
